At a Glance
- Tasks: Manage accounts and support customers in environmental compliance.
- Company: Valpak, a leader in sustainability with a friendly culture.
- Benefits: Flexible hours, hybrid work, annual bonus, and 25 days leave.
- Other info: Join a passionate team dedicated to reducing environmental impact.
- Why this job: Make a real impact on sustainability while developing your skills.
- Qualifications: Degree level education and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
Why choose Valpak? Valpak has created a friendly and supportive working environment that enables our team to perform to the best of their abilities, with flexible hours, hybrid working options, access to training and opportunities to get involved in various groups to nurture key interests. With social value at the heart of our business ethos, employees can take a day on us to volunteer for an organisation of their choice, and our Charity Committee organises fundraising events for the employee nominated charity of the year. Valpak endorses wellbeing and healthy lifestyles, offering subsidised gym membership, optional healthy living seminars and social events, encouraging cross team integration. Plus the After Work social group organises regular gatherings - an opportunity to get to know friendly faces. Our team is passionate, friendly, approachable and dedicated to the business mission to inspire businesses to do all they can to reduce their environmental impact. If you have an interest in sustainability and like the sound of all Valpak offers, we would love to hear from you!
How will I make a difference? As the UK's leading provider of environmental compliance, Valpak strives to work together towards a profitable, sustainable, waste-free world. To date, our teams work in partnership with more than 400 customers, in nearly every corner of the globe. You will assist in driving this goal by supporting the delivery of accurate and timely data declarations as specified by environmental legislation and voluntary commitments. You will help support our customers to comply with environmental legislation and give insights to the packaging they handle, allowing them to make meaningful changes with confidence.
What will I be doing? You will be managing a portfolio of accounts and being the dedicated point of contact, you will:
- Have a customer focused approach that builds a strong working relationship with the customer, and provides excellent customer service
- Use your excellent communication skills to liaise with compliance schemes, customers, and third parties to ensure compliance with a range of legislation and voluntary commitments
- Build up knowledge of various compliance regulations and commitments via research/building relationships with contacts
- Deepen your understanding of the customer requirements and the industries they operate in
- Utilise your strong data analysis and Excel background to articulate complex data problems/processes back to customers in a way that is easy to understand
- Manipulate and analyse large volumes of data
- Be proactive and pose a solution orientated problem solving ability to identify service development areas, supporting a culture of continuous improvement
- Use your resource planning skills to ensure that all deliverable deadlines are planned and met to a high degree of accuracy
- Be resilient to high volumes of communication and deadlines
What skills will I need?
- Excellent written and verbal communication skills
- A customer focused approach
- Ability to quickly take on large quantities of technical information
- Advanced IT skills, particularly Microsoft Excel
- Solution orientated problem-solving ability
- Collaborative working style
- Excellent planning, scheduling and organisational skills
- Full UK driving licence
- Educated to degree level or equivalent
What benefits will I receive? We strive to make Valpak an employer of choice. Whether it's achieving work-life balance, helping towards a healthier lifestyle, or saving money. We have a range of benefits to help support you, including:
- Hybrid working and flexi Friday early finish
- Company annual bonus up to 10%
- Enhanced pension scheme with Aviva (doubled up to 8%)
- Access to voluntary benefits such as private medical insurance, cycle to work scheme and subsidised gym membership
- Enhanced maternity pay
- Annual volunteering day
- 25 days annual leave and option to buy/sell additional days
- An extra day off for your birthday
- Access to a savings platform that includes discounts and money-off promotions from 800+ retailers
- Wellbeing initiatives
EPR Account Manager (Global) in Birmingham employer: Valpak Limited
Valpak is an exceptional employer that fosters a friendly and supportive work environment, offering flexible hours and hybrid working options to ensure a healthy work-life balance. With a strong commitment to social value, employees enjoy unique benefits such as an annual volunteering day, enhanced pension schemes, and access to wellbeing initiatives, all while being part of a passionate team dedicated to sustainability and reducing environmental impact. Join us to not only advance your career but also make a meaningful difference in the world.
StudySmarter Expert Advice🤫
We think this is how you could land EPR Account Manager (Global) in Birmingham
✨Tip Number 1
Get to know Valpak's mission and values inside out. When you’re chatting with them, show that you’re not just another candidate but someone who genuinely cares about sustainability and making a difference. This will help you stand out!
✨Tip Number 2
Practice your communication skills! Since the role is all about building strong relationships, make sure you can articulate your thoughts clearly and confidently. Maybe even role-play with a friend to get comfortable.
✨Tip Number 3
Brush up on your data analysis skills, especially in Excel. Be ready to discuss how you’ve used data to solve problems in the past. It’s all about showing you can turn complex data into easy-to-understand insights for customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and really interested in joining the Valpak team.
We think you need these skills to ace EPR Account Manager (Global) in Birmingham
Some tips for your application 🫡
Show Your Passion for Sustainability:When writing your application, let your enthusiasm for sustainability shine through. Mention any relevant experiences or interests that align with Valpak's mission to inspire businesses to reduce their environmental impact.
Tailor Your Communication Style:Use clear and concise language in your application. Since excellent communication skills are key for this role, make sure to demonstrate your ability to articulate complex ideas simply and effectively.
Highlight Your Data Skills:Given the importance of data analysis in this position, be sure to showcase your experience with Microsoft Excel and any relevant data manipulation skills. Provide examples of how you've used these skills to solve problems in the past.
Apply Through Our Website:We encourage you to apply directly through our website. This not only streamlines the process but also ensures your application gets the attention it deserves. Plus, it’s a great way to show your initiative!
How to prepare for a job interview at Valpak Limited
✨Know Your Stuff
Before the interview, dive deep into Valpak's mission and values. Understand their commitment to sustainability and how they support their customers in compliance with environmental legislation. This knowledge will help you connect your experience to their goals.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating complex data problems in simple terms. Prepare examples of how you've successfully communicated with clients or stakeholders in the past, showcasing your customer-focused approach.
✨Be Data Savvy
Brush up on your Excel skills and be ready to discuss how you've used data analysis in previous roles. Think of specific instances where your data manipulation led to actionable insights or improvements, as this will demonstrate your analytical prowess.
✨Emphasise Teamwork and Problem-Solving
Valpak values collaboration and a solution-oriented mindset. Prepare to share examples of how you've worked effectively in teams and tackled challenges proactively. Highlight any experiences where you identified service development areas and contributed to continuous improvement.
