At a Glance
- Tasks: Manage customer payments, resolve queries, and ensure timely debt collection.
- Company: Join a dynamic finance team in Stratford-upon-Avon.
- Benefits: Competitive salary, supportive work environment, and opportunities for growth.
- Other info: Great chance to kickstart your career in finance with a collaborative team.
- Why this job: Make a real difference in financial operations while developing your skills.
- Qualifications: Strong communication skills and attention to detail required.
The predicted salary is between 24750 - 30250 £ per year.
We are currently recruiting for a Credit Controller to join our team based in Stratford-upon-Avon.
This is a key role within the Finance department, responsible for ensuring customer payments are received in line with targets, aged debt remains within acceptable levels, and both customer and internal queries are resolved promptly.
The role requires the ability to balance explaining our services and ensuring invoices comply with customer payment processes, while proactively chasing outstanding payments and resolving any delays to payment.
Key Responsibilities Dispatching sales invoices * Distributing customer invoices in line with business unit and customer requirements accurately, timely and efficiently * Liaising with customers to attain purchase orders and submission of invoices onto customer payment portals Customer debt collections * Prioritise and chase outstanding customer balances via phone and e-mail and escalate with customer contacts where relevant * Support the debt recovery process ensuring statements and chase letters are issued in accordance with agreed milestones * Escalate non-payment of accounts debt recovery partner * Liaise with operational divisions to pro-actively manage queries and achieve payments within agreed payment terms * Maintain payment storyboard for each account providing visibility of required processes to be completed to ensure payment received in line with expectations Customer cash receipts processing * Download bank receipts and allocate receipts to the customer account accurately * Process direct debit collection files and ensure records are maintained in line with direct debit best practice * Process customer refund payments on the accounting and payments system in line with authorisation levels and agreed payment terms Reporting key management information 1.
Allocate incoming customer e-mail queries in group inbox and respond to queries as required 2.
Timely updating of customer communications on various systems to ensure effective account management and visibility of status 3.
Provide weekly updates to management on overdue transactions 4.
Providing actual and estimated customer ...
Credit Controller in West Bromwich employer: Valpak
Join our dynamic team in Stratford-upon-Avon as a Credit Controller, where we prioritise a supportive work culture that fosters professional growth and development. We offer competitive benefits, including flexible working arrangements and opportunities for career advancement, ensuring that our employees feel valued and empowered to succeed. With a focus on collaboration and open communication, you'll thrive in an environment that encourages innovation and excellence in financial management.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in West Bromwich
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Valpak. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Controller in West Bromwich
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Valpak.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Valpak's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Valpak
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Valpak.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Valpak will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Valpak employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
