At a Glance
- Tasks: Be the friendly face of our hotel, welcoming guests and providing top-notch service.
- Company: Join Crowne Plaza Stratford Upon Avon, a vibrant hotel with a focus on hospitality.
- Benefits: Enjoy exclusive discounts, free meals, and wellness activities while you work.
- Other info: Flexible shifts available, with opportunities for training and career development.
- Why this job: Make a real impact on guests' experiences and grow your career in hospitality.
- Qualifications: A passion for service; experience in hospitality is a plus but not required.
The predicted salary is between 20000 - 30000 £ per year.
Crowne Plaza Stratford Upon Avon is looking for a friendly, passionate and energetic Receptionist to join our team. First impressions are everything and you will set the tone for every guest's stay. With a genuinely warm welcome, you'll be ready with answers to any questions and be able to offer information about hotel services, facilities and the local area. Anything to help make the guests' visit that bit more special.
You will be the face of our hotel, not just to guests staying on property but to guests visiting to use our restaurants, bars and meeting rooms. You must have a natural hospitality charm and a passion for service. Ideally, you will have experience of working within a branded hotel environment but this isn’t essential and full training will be provided.
We are open 7 days a week, 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training, we offer nationally recognized apprenticeships which sit alongside our detailed brand training. In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty, keeping you well-fuelled
- Access to high-street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
- Generous refer-a-friend bonuses, starting at £250
- Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
- Healthcare Cash Plan options, from just £5 per month
- Supporting your hospitality career growth
- Fully funded apprenticeship programmes
- Internal development programmes, designed to support you as you grow within your role
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Receptionist in Stratford-upon-Avon employer: Valor Hospitality
As a Leisure Club Manager, you will thrive in a vibrant work culture that prioritises employee wellbeing and development. With access to comprehensive training programmes, competitive pay, and exclusive discounts, our company fosters an environment where you can grow your career while enjoying meaningful interactions with members. Join us in creating a positive impact on the community through wellness activities and team recognition initiatives, all within a supportive and flexible workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Stratford-upon-Avon
✨Tip Number 1
First things first, make sure you research Crowne Plaza and their values. When you walk in for your interview, show us that you understand what we stand for and how you can contribute to our friendly atmosphere. A little prep goes a long way!
✨Tip Number 2
Practice your warm welcome! As a Receptionist, you'll be the face of our hotel, so nail that first impression. Try rehearsing with friends or family to get comfortable with greeting guests and answering common questions about our services.
✨Tip Number 3
Flexibility is key! Be open about your availability during the interview. We appreciate candidates who can work various shifts, especially evenings and weekends, so let us know when you can jump in and help out.
✨Tip Number 4
Don’t forget to showcase your passion for hospitality! Share any relevant experiences, even if they’re not from a hotel environment. We love hearing about your enthusiasm for making guests feel special, so let it shine through!
We think you need these skills to ace Receptionist in Stratford-upon-Avon
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and passionate side. Remember, first impressions matter!
Tailor Your Application:Make sure to customise your application to fit the Receptionist role at Crowne Plaza. Highlight any relevant experience or skills that show off your hospitality charm and passion for service. We love seeing how you can contribute to our team!
Show Your Flexibility:Since we operate 7 days a week, it’s great to mention your availability in your application. Let us know if you’re open to working various shifts, especially during busy evenings and weekends. Flexibility is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you get all the latest updates about the position. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Valor Hospitality
✨Know the Hotel Inside Out
Before your interview, take some time to research Crowne Plaza Stratford Upon Avon. Familiarise yourself with their services, facilities, and local attractions. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Show Off Your Hospitality Skills
As a Receptionist, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've provided excellent customer service. Think about how you can demonstrate your natural hospitality charm during the interview.
✨Be Ready for Flexibility Questions
Since the hotel operates 365 days a year, be prepared to discuss your availability and flexibility regarding shifts. Highlight your willingness to work evenings and weekends, as this is crucial for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or wellness activities mentioned in the job description. This shows that you're engaged and genuinely interested in being part of their team.
