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- Tasks: Be the friendly face of our hotel, welcoming guests and providing information.
- Company: Join Holiday Inn Coventry, a vibrant hotel focused on guest experience and team wellbeing.
- Benefits: Enjoy flexible shifts, free meals, exclusive discounts, and career growth opportunities.
- Why this job: Perfect for those who love hospitality and want to make guests feel special.
- Qualifications: No experience needed; just bring your passion for service and a friendly attitude.
- Other info: Full training provided, with opportunities for nationally recognised apprenticeships.
The predicted salary is between 20316 - 20316 £ per year.
A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
Healthcare Cash Plan options, from just £5 per month.
Supporting your hospitality career growth
Fully funded apprenticeship programmes.
Internal development programmes, designed to support you as you grow within your role.
Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
£25,396.80 Per Annum/£12.21 Per Hour, 40 Hours per week (5 days)
We are looking for a friendly, passionate and energetic Receptionist to join our team. First impressions are everything and you will set the tone for every guest\’s stay. With a genuinely warm welcome, you\’ll be ready with answers to any questions and be able to offer information about hotel services, facilities and the local area. Anything to help make the guests visit that bit more special.
You will be the face of our hotel, not just to guests staying on property but to guests visiting to use our restaurants, bars and meeting rooms. You must have a natural hospitality charm and a passion for service. Ideally, you will have experience of working within a branded hotel environment but this isn\’t essential and full training will be provided.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training, we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
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Receptionist - Holiday Inn Coventry employer: Valor Hospitality
Contact Detail:
Valor Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Holiday Inn Coventry
✨Tip Number 1
Familiarise yourself with the Holiday Inn brand and its values. Understanding their commitment to hospitality and customer service will help you align your responses during the interview, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare to discuss your previous customer service experiences, even if they are not from a hotel environment. Highlighting your ability to create positive guest experiences will demonstrate your suitability for the role.
✨Tip Number 3
Show enthusiasm for the wellness initiatives mentioned in the job description. Expressing your interest in promoting health and wellbeing can set you apart as a candidate who aligns with the hotel's culture.
✨Tip Number 4
Be ready to discuss your flexibility regarding shifts and working hours. Since the role requires adaptability, showing that you are open to various schedules will make you a more attractive candidate.
We think you need these skills to ace Receptionist - Holiday Inn Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. Emphasise any roles where you interacted with guests or managed front desk responsibilities, as this will resonate with the Receptionist position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to create a welcoming environment. Mention specific skills that align with the job description, such as communication and problem-solving abilities.
Highlight Flexibility: Since the role requires flexibility in working hours, make sure to mention your availability and willingness to work evenings and weekends. This shows that you are adaptable and ready to meet the hotel's needs.
Show Enthusiasm for Development: Express your interest in the training and development opportunities offered by the hotel. Mention how you are eager to grow within the hospitality industry and take advantage of the apprenticeship programmes available.
How to prepare for a job interview at Valor Hospitality
✨Show Your Hospitality Skills
As a Receptionist, you'll be the first point of contact for guests. Make sure to highlight any previous experience in customer service or hospitality during your interview. Share specific examples of how you've gone above and beyond to make someone's experience special.
✨Be Prepared to Discuss Flexibility
The role requires working various shifts, including evenings and weekends. Be ready to discuss your availability and willingness to adapt to different schedules. This shows that you're committed and understand the demands of the hospitality industry.
✨Research the Hotel and Its Services
Familiarise yourself with the Holiday Inn brand and the specific services offered at the Coventry location. Being knowledgeable about the hotel’s amenities and local attractions will demonstrate your enthusiasm for the role and help you answer questions more effectively.
✨Emphasise Teamwork and Communication
Working as a Receptionist involves collaborating with various departments. Highlight your ability to work well in a team and communicate effectively. Share examples of how you've successfully worked with others to achieve a common goal.