At a Glance
- Tasks: Be the friendly face of our hotel, welcoming guests and providing top-notch service.
- Company: Join the DoubleTree by Hilton Manchester - Piccadilly team in a vibrant hospitality environment.
- Benefits: Enjoy competitive pay, exclusive discounts, free meals, and wellness activities.
- Other info: Flexible shifts, career training, and recognition for your achievements await you.
- Why this job: Make a real impact on guests' experiences while growing your hospitality career.
- Qualifications: A passion for service; experience in hospitality is a plus but not required.
The predicted salary is between 21316 - 29776 € per year.
£25,396.80 per annum /£12.21 per hour, 40 hours per week (5 days)
We are looking for a friendly, passionate and energetic Receptionist to join our team.
First impressions are everything and you will set the tone for every guest\'s stay. With a genuinely warm welcome, you\'ll be ready with answers to any questions and be able to offer information about hotel services, facilities and the local area. Anything to help make the guests visit that bit more special.
You will be the face of our hotel, not just to guests staying on property but to guest visiting to use our restaurants, bars and meeting rooms.
You must have a natural hospitality charm and a passion for service.
Ideally you will have experience of working within a branded hotel environment but this isn\'t essential and full training will be provided.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.
In addition to competitive rates of pay, we also offer:
Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
Supporting your hospitality career growth
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
Fancy joining our team?
We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Receptionist - DoubleTree by Hilton Manchester - Piccadilly employer: Valor Hospitality
DoubleTree by Hilton Manchester - Piccadilly is an exceptional employer that prioritises a warm and inclusive work environment, offering competitive pay and extensive benefits such as exclusive hotel discounts, wellness activities, and fully funded apprenticeship programmes. With a strong focus on employee growth and recognition, we provide opportunities for career advancement within a vibrant hospitality setting, making it an ideal place for those passionate about delivering outstanding service.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - DoubleTree by Hilton Manchester - Piccadilly
✨Tip Number 1
First things first, make sure you know the hotel inside out! Familiarise yourself with DoubleTree by Hilton's services and local attractions. This way, when you walk into that interview, you can impress them with your knowledge and show you're genuinely interested in making guests' stays special.
✨Tip Number 2
Practice your warm welcome! Since you'll be the face of the hotel, it’s crucial to nail that first impression. Try rehearsing a friendly greeting and some common questions you might get from guests. The more natural you sound, the better!
✨Tip Number 3
Flexibility is key! Be ready to discuss your availability during the interview. They need people who can work various shifts, especially evenings and weekends. Show them you’re adaptable and willing to jump in wherever needed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the perks and training opportunities we offer, which can really help you stand out as a candidate.
We think you need these skills to ace Receptionist - DoubleTree by Hilton Manchester - Piccadilly
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and your friendly nature.
Tailor Your Application:Make sure to customise your application to fit the Receptionist role at DoubleTree by Hilton. Highlight any relevant experience or skills that match what we're looking for, like your ability to provide a warm welcome and assist guests.
Keep It Clear and Concise:We appreciate a straightforward application. Keep your language clear and to the point, making it easy for us to see why you’d be a great fit for our team. Avoid fluff and focus on what makes you stand out!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Valor Hospitality
✨Show Your Hospitality Charm
As a Receptionist, your personality is key! Make sure to showcase your friendly and warm nature during the interview. Practice greeting the interviewer as if they were a guest, and be ready to share examples of how you've made someone's day special in previous roles.
✨Know the Hotel Inside Out
Familiarise yourself with DoubleTree by Hilton's services, facilities, and local attractions. This will not only impress the interviewers but also show your genuine interest in the role. Prepare a few questions about the hotel that you can ask at the end of the interview.
✨Flexibility is Key
Since the role requires working various shifts, be prepared to discuss your availability openly. Highlight your willingness to adapt to different schedules and your enthusiasm for being part of a dynamic team that operates 365 days a year.
✨Emphasise Career Growth
Mention your interest in the training and development opportunities offered, like the apprenticeships. Show that you're keen on growing within the hospitality industry and how this position aligns with your career aspirations.
