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- Tasks: Be the friendly face of our hotel, welcoming guests and providing top-notch service.
- Company: Join the AC Hotel by Marriott Birmingham, part of a growing hotel group.
- Benefits: Enjoy wellness activities, healthcare options, and exclusive discounts for you and your family.
- Why this job: Make a difference in guests' experiences while developing your career in hospitality.
- Qualifications: No experience needed; just bring your passion and energy!
- Other info: Flexible shifts available with opportunities for growth and recognition.
The predicted salary is between 20316 - 26776 £ per year.
We are looking for a friendly, passionate and energetic Receptionist to join our team. First impressions are everything and you will set the tone for every guest\’s stay. With a genuinely warm welcome, you\’ll be ready with answers to any questions and be able to offer information about hotel services, facilities and the local area.
Ideally you will have experience of working within a branded hotel environment but this isn\’t essential and full training will be provided. We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means great flexibility if required.
Benefits
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
- Competitive pay: £25,396.80 per annum / £12.21 per hour, 40 hours per week (5 days)
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
We currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
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Receptionist - AC Hotel by Marriott Birmingham employer: Valor Hospitality
Contact Detail:
Valor Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - AC Hotel by Marriott Birmingham
✨Tip Number 1
First things first, make sure you know the hotel inside out! Familiarise yourself with the services, facilities, and local area. This way, when you get that interview, you can impress them with your knowledge and show you're genuinely interested in the role.
✨Tip Number 2
Practice your warm welcome! Since first impressions are everything, rehearse how you'd greet guests. A friendly smile and a confident introduction can set the tone for your interview and show you’re the perfect fit for the team.
✨Tip Number 3
Don’t forget to showcase your flexibility! The job requires working various shifts, so be ready to discuss your availability. Highlighting your adaptability can really make you stand out as a candidate who’s ready to jump in whenever needed.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at AC Hotel by Marriott Birmingham. Let’s get you that job!
We think you need these skills to ace Receptionist - AC Hotel by Marriott Birmingham
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and your friendly nature.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience, even if it’s not from a hotel. Mention any customer service roles or situations where you’ve made a great first impression!
Show Enthusiasm: Express your excitement about joining our team at AC Hotel by Marriott Birmingham. We love candidates who are genuinely interested in the role and the company, so let us know why you want to be part of our family!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right place quickly!
How to prepare for a job interview at Valor Hospitality
✨Show Your Friendly Side
As a Receptionist, your warm and welcoming personality is key. Practice a genuine smile and friendly greeting before the interview. Think about how you can convey your passion for customer service and make a great first impression.
✨Know the Hotel Inside Out
Familiarise yourself with AC Hotel by Marriott Birmingham and its services. Be ready to discuss what makes this hotel special and how you can contribute to enhancing guests' experiences. This shows your enthusiasm and preparedness.
✨Flexibility is Key
Since the role requires working various shifts, be prepared to discuss your availability. Highlight your flexibility and willingness to adapt to different schedules, which is crucial in the hospitality industry.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and wellness activities. This not only shows your interest but also helps you determine if the hotel is the right fit for you.