At a Glance
- Tasks: Welcome guests, assist with luggage, and ensure a safe overnight environment.
- Company: Dunluce Lodge, a luxurious 5-star resort in Portrush.
- Benefits: Competitive salary, exclusive discounts, and healthcare support.
- Other info: Flexible overnight shifts with opportunities for career training and development.
- Why this job: Join a passionate team and make a difference in guest experiences.
- Qualifications: Experience in hospitality preferred; positive attitude and attention to detail essential.
The predicted salary is between 13.21 - 13.21 £ per hour.
Overview
Night Porter role at Dunluce Lodge, a 5-star luxury resort in Portrush.
Join a team focused on delivering warm, professional guest service and a safe, well-maintained overnight environment.
Responsibilities
- Welcome and assist guests during late arrivals and early departures; respond to guest requests and help with luggage as needed.
- Support the smooth running of the hotel overnight, providing a high level of service with discretion and professionalism.
- Carry out regular safety and security checks of the property and ensure public areas are clean and ready for the day ahead.
- Work calmly and independently, handling any situation professionally and with good judgement.
Qualifications and Experience
- Experience in a hotel or hospitality environment is preferred, ideally in a 4- or 5-star property.
- Comfortable working overnight, with a willingness to take responsibility for a variety of tasks.
- Positive attitude, excellent attention to detail and a genuine passion for delivering outstanding guest service is essential.
- Shift Patterns
We operate 7 days a week, 365 days a year.
This role involves overnight shifts, including weekends and bank holidays.
Shift patterns and contracted hours are discussed at interview.
- Career Training and Benefits
- Nationally recognised apprenticeships alongside detailed brand training.
- Exclusive discounts for you, friends and family including Valor team member rates with rooms from £30 Bed and Breakfast.
- Discounted stays for friends and family; 50% dining discount in our restaurants and bars; free meals on duty.
- Access to high-street discounts and a Cycle to Work Scheme with up to 40% savings on bikes.
- Generous refer-a-friend bonuses starting at £250.
- Healthcare and wellbeing support including an Employee Assistance Programme, healthcare cash plan options, and wellness activities.
- Internal development programmes and monthly/annual team member service awards.
- Equal Opportunity
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion or belief, sexual orientation or age.
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Night Porter in Portrush employer: Valor Hospitality
As a Leisure Club Manager, you will thrive in a vibrant work culture that prioritises employee wellbeing and development. With access to comprehensive training programmes, competitive pay, and exclusive discounts, our company fosters an environment where you can grow your career while enjoying meaningful interactions with members. Join us in creating a positive impact on the community through wellness activities and team recognition initiatives, all within a supportive and flexible workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter in Portrush
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Valor Hospitality. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Valor Hospitality
Don't be shy about reaching out to Valor Hospitality directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Porter in Portrush
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Valor Hospitality and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Valor Hospitality
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
