Night Porter - Crowne Plaza Leeds
Night Porter - Crowne Plaza Leeds

Night Porter - Crowne Plaza Leeds

Leeds Apprenticeship No home office possible
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Valor Hospitality

At a Glance

  • Tasks: Assist guests with luggage, food service, and ensure hotel safety during night shifts.
  • Company: Crowne Plaza Leeds, part of a growing hotel brand with exciting career opportunities.
  • Benefits: Wellness activities, healthcare plans, discounts, free meals, and generous bonuses.
  • Why this job: Join a dynamic team and gain valuable experience in the hospitality industry.
  • Qualifications: No specific qualifications required, just a friendly attitude and willingness to learn.
  • Other info: Flexible shifts available, perfect for students looking to balance work and study.

Primarily, you will be helping guests with their luggage and travel arrangements. You will also support the night operation to meet guest requests, which includes additional room amenities and serving food and beverages. The variety of this role needs someone who can work calmly under pressure and be always vigilant to keep the hotel safe. This role requires flexibility to adapt on shift and use initiative to prepare the hotel for the day ahead.

We offer a range of benefits, including:

  • A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
  • Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
  • Healthcare Cash Plan options, from just £5 per month.
  • Fully funded apprenticeship programmes.
  • Internal development programmes, designed to support you as you grow within your role.
  • Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
  • Exclusive discounts for you, your friends and family, including Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
  • Discounted stays for friends and family.
  • 50% discount when dining in our restaurants and bars.
  • Free meals while on duty, keeping you well-fuelled.
  • Access to high-street discounts on a range of shops, experiences and more.
  • Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
  • Generous refer-a-friend bonuses, starting at £250.

We are open 7 days a week, 365 days a year, and need people to work a range of shifts and days. This means great flexibility if required. We are busier generally during evenings and weekends, but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training, we offer nationally recognized apprenticeships, which sit alongside our detailed brand training. Across the UK, we currently operate 37 hotels across leading brands, and we continue to have ambitious development and growth plans for 2025 and beyond.

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Night Porter - Crowne Plaza Leeds employer: Valor Hospitality

At Crowne Plaza Leeds, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and growth. With a range of benefits including wellness activities, healthcare options, and fully funded apprenticeship programmes, we ensure our team members are supported both personally and professionally. Our commitment to recognising achievements and providing flexible working arrangements makes us an attractive choice for those seeking a rewarding career in hospitality.
Valor Hospitality

Contact Detail:

Valor Hospitality Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Night Porter - Crowne Plaza Leeds

✨Tip Number 1

Network like a pro! Chat with people in the industry, attend local events, or even join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Be ready to showcase your skills during interviews. Think about scenarios where you've handled pressure or gone above and beyond for guests. We want to see how you can bring that calm and vigilant attitude to our team!

✨Tip Number 3

Don’t just apply anywhere; focus on places that align with your values and career goals. Check out our website for openings at Crowne Plaza Leeds and make sure to tailor your approach to fit what we’re looking for.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in the interviewer's mind as they make their decision.

We think you need these skills to ace Night Porter - Crowne Plaza Leeds

Customer Service Skills
Luggage Handling
Food and Beverage Service
Vigilance
Calmness Under Pressure
Flexibility
Initiative
Safety Awareness
Teamwork
Communication Skills

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A friendly tone can make a big difference, especially for a role like Night Porter where guest interaction is key.

Tailor Your Application: Make sure to tailor your application to the Night Porter role specifically. Highlight any relevant experience you have with customer service, handling luggage, or working under pressure. This shows us that you understand what the job entails and that you're ready to jump in!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can adapt and be vigilant!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows us that you’re keen on joining our team at Crowne Plaza Leeds. We can’t wait to hear from you!

How to prepare for a job interview at Valor Hospitality

✨Know the Role Inside Out

Before your interview, make sure you understand what being a Night Porter involves. Familiarise yourself with the responsibilities like assisting guests with luggage and handling food and beverage service. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Showcase Your Calm Under Pressure

Since this role requires working calmly under pressure, think of examples from your past experiences where you've successfully managed stressful situations. Be ready to share these stories during the interview to demonstrate your ability to stay composed and vigilant.

✨Flexibility is Key

The job requires flexibility in shifts and adapting to various situations. Be prepared to discuss your availability and willingness to work different hours, especially evenings and weekends. Highlight any previous experience where you've had to adapt quickly to changing circumstances.

✨Emphasise Team Spirit and Initiative

As a Night Porter, you'll be part of a team that ensures guest satisfaction. Share examples of how you've worked well in a team and taken initiative in past roles. This will show that you can contribute positively to the hotel's operations and support your colleagues effectively.

Night Porter - Crowne Plaza Leeds
Valor Hospitality
Location: Leeds
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