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- Tasks: Welcome guests with a warm smile and ensure their stay is unforgettable.
- Company: Join the vibrant AC Hotel by Marriott Manchester Salford Quays.
- Benefits: Enjoy exclusive discounts, free meals, and wellness activities.
- Other info: Flexible shifts and great career development opportunities await you.
- Why this job: Be the first impression that makes every guest's visit special.
- Qualifications: Experience in a hotel environment and a passion for customer service.
The predicted salary is between 27600 - 27600 £ per year.
First impressions are everything and you will set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check‑out experience, you’ll make sure they leave us happy too.
You will already have experience of working within a branded hotel environment and be comfortable working in a fast paced role dealing with people on a daily basis.
Work hours & Shifts
We are open 7 days a week, 365 days a year and need people to work a range of shifts and days – this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
Career Development
If you are looking for career training we offer nationally recognised apprenticeships which sit alongside our detailed brand training.
Benefits
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed & Breakfast
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty
- Access to high‑street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
- Generous refer‑a‑friend bonuses, starting at £250
- Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay‑day treats, not forgetting our annual #HealthyHabits campaign
- Access to our Employee Assistance Programme, providing free confidential advice 24/7 for you and your family, supporting physical, mental and financial wellbeing
- Healthcare Cash Plan options, from just £5 per month
- Supporting your hospitality career growth
- Fully funded apprenticeship programmes
- Internal development programmes, designed to support you as you grow within your role
- Monthly and annual team member service awards
Equal Opportunity Statement
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
Reception Supervisor in Manchester employer: Valor Hospitality
Contact Detail:
Valor Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Supervisor in Manchester
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with the services, facilities, and local area. This way, when you chat with potential employers, you can show off your knowledge and passion for creating a fantastic guest experience.
✨Tip Number 2
Network like a pro! Attend hospitality events or join online forums where you can connect with industry professionals. Building relationships can lead to job opportunities that aren’t even advertised yet!
✨Tip Number 3
Practice your interview skills! Role-play common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you’ll come across as a confident candidate ready to impress.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Reception Supervisor in Manchester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness that reflects the welcoming vibe we aim for at AC Hotel.
Tailor Your Experience: Make sure to highlight your experience in a branded hotel environment. We’re looking for someone who’s comfortable in a fast-paced role, so share specific examples of how you've handled busy situations and made guests feel special.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you bring to the table. Remember, first impressions matter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better. Plus, it’s super easy!
How to prepare for a job interview at Valor Hospitality
✨Know the Hotel Inside Out
Before your interview, make sure you research AC Hotel by Marriott Manchester Salford Quays thoroughly. Familiarise yourself with their services, facilities, and local attractions. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Reception Supervisor, you'll be dealing with guests daily. Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you went above and beyond to ensure a guest's satisfaction.
✨Flexibility is Key
Since the hotel operates 365 days a year, be ready to discuss your availability and willingness to work various shifts. Highlight any past experiences where you successfully managed flexible working hours, as this will demonstrate your adaptability.
✨Emphasise Career Development
AC Hotel values career growth, so express your enthusiasm for their training programmes and apprenticeships. Share your long-term career goals and how you see this position helping you achieve them, showing that you're committed to growing within the company.