Night Auditor - Medlock in Manchester

At the Medlock, first impressions matter—but it’s the work done overnight that makes them possible. As a Night Auditor, you’ll quietly take care of the hotel while the world sleeps, ensuring everything is balanced, organised and ready for a new day. This role is about more than numbers—it’s about trust, consistency and calm attention to detail. Working independently through the night, you’ll oversee end‑of‑day procedures, complete reports and audits accurately, and act as the first point of contact for guests. From managing late arrivals and early departures to responding thoughtfully to guest needs, your presence helps maintain a safe, seamless and welcoming environment.

What you’ll be doing:

• Take ownership of the hotel overnight, working independently with confidence, consistency and strong attention to detail.
• Complete end‑of‑day audits and reports, ensure systems are balanced and accurate, and prepare everything for a smooth transition into the morning operation.
• Act as the main point of contact throughout the night, supporting late arrivals, early departures and guest enquiries with a calm, professional approach.
• Follow all safety, security and operational procedures, maintaining awareness of the hotel at all times and responding appropriately to anything unexpected.
• Serve as a quiet ambassador for The Medlock, upholding brand standards with reliability, discretion and a high level of customer service.

About you:

• Warm, welcoming and genuinely caring for guests and colleagues.
• Confident under pressure, with a steady presence and a personal touch that makes you memorable.
• Effective communicator, grounded and connected to the city you’re helping shape.
• Experienced in a fast‑paced hotel operation, ideally within a premium, lifestyle or high‑energy environment.

What’s in it for you:

• Part of a dynamic, fun and engaging pre‑opening team for a high‑profile launch within one of Manchester’s most exciting developments.
• Work closely with City Football Group, Valor Hospitality and Radisson Hotel Group, benefiting from strong support while retaining local ownership and autonomy.
• Competitive pay, plus exclusive discounts for you, your friends and family, including: Valor team member rates at UK hotels, with rooms from £30 B&B; Discounted stays for friends and family; 50% discount when dining in our restaurants and bars; Free meals while on duty; High‑street discounts on a range of shops, experiences and more; Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme; Generous refer‑a‑friend bonuses, starting at £250.
• Wellness activities and a calendar of wellbeing initiatives.
• Employee Assistance Programme providing free confidential advice, 24/7.
• Healthcare Cash Plan options from £5 per month.

Employment terms:

• Start date: 6th July 2026.
• Competitive salary, detailed upon interview.
• UK‑based role subject to a DBS check upon commencing employment (level of check depending on job role and responsibilities).
• Proof of eligibility to work in the UK required.

Equalities:

Valor Hospitality promotes equal opportunities in employment and welcomes applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We will screen all applicants and select candidates whose skills and experience meet our needs. We will contact you only if you are selected for an interview.