At a Glance
- Tasks: Lead a team to create memorable guest experiences and maintain high cleanliness standards.
- Company: Join The Medlock, a vibrant hotel at Etihad Campus, Manchester.
- Benefits: Enjoy exclusive discounts, free meals, wellness activities, and generous bonuses.
- Other info: Opportunities for progression and industry-led training await you.
- Why this job: Be part of a dynamic team that celebrates individuality and exceptional hospitality.
- Qualifications: Experience in fast-paced hotel operations and a passion for team development.
The predicted salary is between 25000 - 30000 € per year.
At The Medlock, every detail matters – the gentle glow of a perfectly prepared room, the calm precision behind the scenes, the quiet confidence of a team who pride in creating memorable stays. We're looking for a Deputy Head Housekeeper who embodies that same spirit: someone who leads with warmth, inspires with integrity, and understands that true hospitality is felt in the spaces we create.
As the Deputy Head Housekeeper you will support the Head Housekeeper in leading the team with positivity, professionalism and pride, ensuring every room and public area is beautifully presented, refreshed and guest ready. Your day will involve supporting daily room allocations, shift rotas and performance; coaching and training your team; and working closely with Front Office and Engineering teams to maintain a seamless guest journey.
What you’ll be doing:
- Support the Head Housekeeper in team leadership, maintaining high standards of cleanliness and presentation.
- Assist with daily room allocations, shift rotas and performance monitoring.
- Coach, train and mentor team members in professional hospitality practices.
- Coordinate closely with Front Office and Engineering to deliver a seamless guest experience.
- Manage day‑to‑day operations, ensuring everything runs smoothly, efficiently and with the guest experience at the centre.
About you:
- Warm, welcoming and genuinely caring for guests and colleagues.
- Confident under pressure, steady, with an individual style that is memorable.
- Passionate about supporting and developing people, building team spirit and belonging.
- Effective communicator, enthusiastic collaborator, grounded and connected to the city.
- Experienced in fast‑paced, high‑volume hotel operations, ideally within a premium, lifestyle or high‑energy environment.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, friends and family.
- Valor team member rates at UK hotels, rooms starting at £30 B&B.
- Discounted stays for friends and family.
- 50% discount on dining in our restaurants and bars.
- Free meals while on duty.
- High‑street discounts on a range of shops, experiences and more.
- Up to 40% savings on the Cycle To Work Scheme and bikes.
- Generous refer‑a‑friend bonuses, starting at £250.
- Caring for your health and wellbeing, both in and outside of work – wellness activities, Employee Assistance Programme, and healthcare cash plan options.
At The Medlock, you will join a team that champions individuality, celebrates growth and thrives on exceptional hospitality. You’ll enjoy industry‑led training, opportunities for progression and the chance to make your mark in one of Manchester’s most exciting hotel teams.
Valor Hospitality promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.
We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK. Due to our safeguarding promise, all UK based roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.
Deputy Head Housekeeper in Manchester employer: Valor Hospitality
At The Medlock, we pride ourselves on creating a warm and welcoming environment where every team member is valued and encouraged to grow. As a Deputy Head Housekeeper, you will not only lead with integrity but also enjoy exclusive benefits such as discounted stays, dining perks, and wellness support, all while being part of a dynamic team in the heart of Manchester. Join us to make a meaningful impact in hospitality and develop your career in an exciting, high-energy setting.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Head Housekeeper in Manchester
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they present themselves. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise answers. Think about your experiences and how they relate to the role of Deputy Head Housekeeper.
✨Tip Number 3
Showcase your leadership skills during the interview. Talk about times when you've coached or mentored team members, as this is key for the Deputy Head Housekeeper role. We love hearing about your passion for developing others!
✨Tip Number 4
Don’t forget to ask questions! This shows your interest and helps you figure out if the job is right for you. Ask about team dynamics, training opportunities, or how they maintain high standards of cleanliness and presentation.
We think you need these skills to ace Deputy Head Housekeeper in Manchester
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for hospitality shine through! Share experiences that highlight your warmth and care for guests, as this is what we value at The Medlock.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how you can lead with positivity and professionalism!
Highlight Team Leadership Skills:As a Deputy Head Housekeeper, you'll be supporting and mentoring your team. Be sure to include examples of how you've successfully led teams in the past, showcasing your ability to inspire and develop others.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Valor Hospitality
✨Know the Company Inside Out
Before your interview, take some time to research The Medlock and its values. Understand their commitment to exceptional hospitality and how they create memorable stays for guests. This will help you align your answers with their ethos and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Deputy Head Housekeeper, you'll be leading a team, so be prepared to discuss your leadership style. Share specific examples of how you've coached or mentored team members in the past. Highlight your ability to maintain high standards under pressure and how you inspire others to do the same.
✨Emphasise Team Collaboration
Collaboration is key in this role, especially when working closely with Front Office and Engineering teams. Be ready to talk about your experience in coordinating with different departments to ensure a seamless guest experience. Mention any successful projects where teamwork made a significant impact.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the company. For example, you could ask about the training opportunities available for team members or how they celebrate individual contributions within the team.
