Valor Hospitality, at Hampton by Hilton Liverpool John Lennon Airport, seeks an experienced Guest Services Manager to lead the front desk and drive guest satisfaction. This hands-on role emphasizes delivering exceptional service and maintaining brand standards in a busy airport hotel.
You'll oversee shifts, coach the team, handle guest feedback, and coordinate check-in/out and payments. Prior Duty Manager or Guest Services Manager experience and Opera familiarity are highly valued.
#J-18808-Ljbffr
Guest Experience Lead | Front Desk & Duty Manager in Liverpool employer: Valor Hospitality
As a Leisure Club Manager, you will thrive in a vibrant work culture that prioritises employee wellbeing and development. With access to comprehensive training programmes, competitive pay, and exclusive discounts, our company fosters an environment where you can grow your career while enjoying meaningful interactions with members. Join us in creating a positive impact on the community through wellness activities and team recognition initiatives, all within a supportive and flexible workplace.
