At a Glance
- Tasks: Be the friendly face of our hotel, welcoming guests and providing information.
- Company: Join a vibrant hotel team that values hospitality and service.
- Benefits: Enjoy competitive pay, exclusive discounts, free meals, and well-being activities.
- Other info: Flexible shifts available with opportunities for career growth and training.
- Why this job: Make a real impact on guests' experiences while developing your career.
- Qualifications: A passion for service; experience in hospitality is a plus but not required.
The predicted salary is between 12.71 - 12.71 £ per hour.
We are looking for a friendly, passionate and energetic Receptionist to join our team. First impressions are everything and you will set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and able to offer information about hotel services, facilities and the local area, helping to make the guests visit that bit more special. You will be the face of our hotel, not just to guests staying on property but to guests visiting to use our restaurants, bars and meeting rooms. You must have a natural hospitality charm and a passion for service. Ideally you will have experience of working within a branded hotel environment but this isn’t essential and full training will be provided.
Working Hours & Flexibility
We are open 7 days a week, 365 days a year and need people to work a range of shifts and days. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training.
Benefits
- Competitive rates of pay
- Exclusive discounts for you, your friends and family – Valor team member rates at UK hotels, rooms from just £30 Bed & Breakfast; discounted stays for friends and family; 50% discount when dining in our restaurants and bars; Free meals while on duty; Access to high‑street discounts on a range of shops, experiences and more; Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme; Generous refer‑a‑friend bonuses, starting at £250.
- Well‑being activities – healthy lunches, wellbeing walks and our annual Healthy Habits campaign; Employee Assistance Programme, providing free confidential advice 24/7 for you and your family; HealthCare Cash Plan options, from just £5 per month.
Career Development
- Fully funded apprenticeship programmes; Internal development programmes to support your growth; Monthly and annual team member service awards.
Equal Opportunities
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
Receptionist in Leeds employer: Valor Hospitality
Join our vibrant hotel team as a Receptionist, where your warm hospitality will create memorable experiences for our guests. With competitive pay, exclusive discounts, and comprehensive training opportunities, we foster a supportive work culture that prioritises employee well-being and growth. Enjoy flexible working hours and the chance to develop your career through fully funded apprenticeships and internal programmes, all while being part of a diverse and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Leeds
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Valor Hospitality. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Valor Hospitality
Don't be shy about reaching out to Valor Hospitality directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist in Leeds
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Valor Hospitality and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Valor Hospitality
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
