At a Glance
- Tasks: Deliver exceptional guest experiences through cleanliness and proactive service.
- Company: Join a vibrant hospitality team dedicated to high standards.
- Benefits: Enjoy wellness activities, discounts, free meals, and career training.
- Other info: Flexible shifts available, with opportunities for growth and recognition.
- Why this job: Make a difference in guests' experiences while developing your skills.
- Qualifications: No specific qualifications needed, just a passion for service.
The predicted salary is between 10 - 12 € per hour.
We are looking for a hospitality team member who will contribute to delivering exceptional guest experiences through high standards of cleanliness, attention to detail, and proactive service. The role involves interacting with guests daily, maintaining rooms to a high standard, and supporting a fast-paced environment across shifts.
Responsibilities
- Provide excellent customer service and make first impressions count, with high standards of cleanliness and presentation.
- Ensure bedrooms are spotless, well presented and maintained to meet tight deadlines.
- Work behind the scenes to ensure rooms are flawless and ready for guests.
- Be flexible to work a range of shifts and days; the business is open 7 days a week, 365 days a year. Shift patterns and contracted hours can be discussed at interview.
- Support career training through nationally recognised apprenticeships alongside brand training.
Benefits
- Calendar of wellness activities – from healthy lunches to wellbeing walks and the annual #HealthyHabits campaign.
- Access to the Employee Assistance Programme (EAP), providing free confidential advice 24/7 for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
- Fully funded apprenticeship programmes.
- Internal development programmes designed to support you as you grow within your role.
- Monthly and annual team member service awards, recognising and celebrating achievements.
- Exclusive discounts for you, your friends and family: Valor team member rates at UK hotels, with rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty.
- Access to high-street discounts on a range of shops and experiences.
- Up to 40% savings on a wide range of bikes with the Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
Occasional Worker Agreement - Casual in Leeds employer: Valor Hospitality
Join our vibrant hospitality team where we prioritise exceptional guest experiences and a supportive work environment. With flexible shift patterns, comprehensive training opportunities, and a strong focus on employee wellbeing, we offer a rewarding career path in a dynamic setting. Enjoy exclusive discounts, recognition for your hard work, and the chance to grow within our company while making lasting memories for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Occasional Worker Agreement - Casual in Leeds
✨Tip Number 1
Make sure to showcase your personality during interviews! We want to see how you interact with others, so be friendly and approachable. Remember, first impressions count!
✨Tip Number 2
Be prepared to discuss your flexibility with shifts. Since the role requires working various days and times, showing that you're adaptable will definitely work in your favour.
✨Tip Number 3
Highlight any previous experience in hospitality or customer service. We love to see candidates who understand the importance of cleanliness and guest satisfaction!
✨Tip Number 4
Don’t forget to check out our website for more opportunities! Applying directly through us can give you an edge, as we’re always on the lookout for passionate team members.
We think you need these skills to ace Occasional Worker Agreement - Casual in Leeds
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making a great first impression.
Tailor Your Application:Make sure to tailor your application to the role. Highlight your experience in hospitality and any relevant skills that match what we're looking for. This shows us that you've done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the role – we love a good, straightforward approach!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it gives you a chance to explore more about our company and the amazing benefits we offer.
How to prepare for a job interview at Valor Hospitality
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what they stand for in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional guest experiences, be prepared to share specific examples of how you've provided excellent customer service in the past. Think of situations where you went above and beyond to make a guest's experience memorable.
✨Demonstrate Flexibility
The job requires working various shifts, so highlight your flexibility during the interview. Share any previous experiences where you adapted to changing schedules or took on different roles to support your team. This shows you're ready to jump in wherever needed.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This not only shows your interest but also helps you determine if the role is the right fit for you.
