At a Glance
- Tasks: Welcome guests with warmth and ensure their stay is unforgettable.
- Company: Join the vibrant team at Crowne Plaza Harrogate.
- Benefits: Enjoy discounted stays, free meals, and wellness activities.
- Other info: Great career growth opportunities with fully funded apprenticeships.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Experience in a hotel environment and a passion for guest interaction.
The predicted salary is between 27788 - 27788 £ per year.
First impressions are everything and you will set the tone for every guest’s stay. Provide a genuinely warm welcome and be ready with answers to any questions. Offer information about hotel services, facilities and the local area. Assist guests throughout their visit to make it as special as possible. Ensure the check‑out experience is smooth and guests leave happy. Work in a fast‑paced brand hotel environment dealing with people on a daily basis. Adapt to a range of shifts over 7 days a week; be flexible to accommodate evenings and weekends. Participate in nationally recognised apprenticeships and detailed brand training.
Qualifications
- Experience working within a branded hotel environment.
- Comfortable in a fast‑paced role interacting with guests daily.
Benefits
- Valor team member rates at UK hotels, rooms from £30 Bed & Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in restaurants and bars.
- Free meals while on duty.
- Access to high‑street discounts on a range of shops, experiences.
- Up to 40% savings on bikes through Cycle To Work Scheme.
- Refer‑a‑friend bonuses starting at £250.
Health & Wellbeing
- Calendar of wellness activities – healthy lunches, wellbeing walks, payday treats, and the annual Healthy Habits campaign.
- Employee Assistance Programme: free confidential 24/7 support for you and your family.
- Healthcare Cash Plan options from £5 per month.
Career Growth
- Fully funded apprenticeship programmes.
- Internal development programmes designed to support growth within the role.
- Monthly and annual team member service awards recognising achievements.
Equal Opportunity
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
Reception Supervisor in Harrogate employer: Valor Hospitality
At Crowne Plaza Harrogate, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and supported. With competitive benefits including discounted stays, wellness activities, and fully funded apprenticeship programmes, we foster an environment that encourages personal and professional growth. Join us in creating memorable experiences for our guests while enjoying a rewarding career in the heart of Harrogate.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Supervisor in Harrogate
✨Tip Number 1
Make sure to research Crowne Plaza Harrogate and its values. When you know what they stand for, you can tailor your approach during interviews to show how you fit right in with their team.
✨Tip Number 2
Practice your people skills! As a Reception Supervisor, you'll be the face of the hotel. Role-play common guest interactions with friends or family to boost your confidence and ensure you're ready to impress.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Crowne Plaza.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us.
We think you need these skills to ace Reception Supervisor in Harrogate
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness that reflects the welcoming atmosphere we create at Crowne Plaza Harrogate.
Tailor Your Application:Make sure to tailor your application to the Reception Supervisor role. Highlight your experience in a branded hotel environment and any specific skills that relate to providing excellent guest service. We love seeing how you can fit into our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out – it helps us see your strengths quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly and ensures you’re considered for the role. Plus, it’s super easy to navigate – just a few clicks and you’re done!
How to prepare for a job interview at Valor Hospitality
✨Know the Hotel Inside Out
Before your interview, make sure you research Crowne Plaza Harrogate thoroughly. Familiarise yourself with their services, facilities, and local attractions. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Practice Your Warm Welcome
As a Reception Supervisor, first impressions are key. Practice delivering a warm and friendly welcome. You might even want to role-play with a friend to get comfortable with greeting guests and answering common questions they might have.
✨Show Your Flexibility
The job requires adaptability to various shifts, including evenings and weekends. Be prepared to discuss your availability and any previous experiences where you successfully managed a flexible schedule. Highlighting your willingness to accommodate the hotel's needs will set you apart.
✨Emphasise Teamwork and Guest Experience
In a fast-paced hotel environment, teamwork is crucial. Share examples of how you've worked effectively in a team to enhance guest experiences. Discuss any specific instances where you went above and beyond to ensure a guest left happy, as this aligns perfectly with the role's responsibilities.
