Assistant Night Manager – Night Audit & Guest Service Lead in Glasgow

Assistant Night Manager – Night Audit & Guest Service Lead in Glasgow

Glasgow Full-Time 28520 - 28520 £ / year (est.) No working from home possible
Valor Hospitality

At a Glance

  • Tasks: Lead night audits, ensure guest satisfaction, and maintain health and safety standards.
  • Company: Join the vibrant team at Hilton Garden Inn Glasgow.
  • Benefits: Competitive salary of £28,520.92, flexible hours, and a supportive work environment.
  • Other info: Perfect for those seeking a dynamic role with varied shifts.
  • Why this job: Be the face of hospitality during the night and make guests feel at home.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 28520 - 28520 £ per year.

Hilton Garden Inn Glasgow is seeking an Assistant Night Manager for night shifts and coverage.

You will deputise for the Night Manager, perform night audits, health and safety checks, and attend to guest requests with excellent service.

This role requires strong communication and customer service skills, with flexibility to work evenings, weekends, and varied shifts.

The salary is listed as £28,520.92 per year, with 40 hours per week.

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Assistant Night Manager – Night Audit & Guest Service Lead in Glasgow employer: Valor Hospitality

As a Leisure Club Manager, you will thrive in a vibrant work culture that prioritises employee wellbeing and development. With access to comprehensive training programmes, competitive pay, and exclusive discounts, our company fosters an environment where you can grow your career while enjoying meaningful interactions with members. Join us in creating a positive impact on the community through wellness activities and team recognition initiatives, all within a supportive and flexible workplace.

Valor Hospitality

Contact Details:

Valor Hospitality Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Night Manager – Night Audit & Guest Service Lead in Glasgow

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Valor Hospitality. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Valor Hospitality

Don't be shy about reaching out to Valor Hospitality directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Assistant Night Manager – Night Audit & Guest Service Lead in Glasgow

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Teamwork
Customer Service

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Valor Hospitality and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Valor Hospitality

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!