At a Glance
- Tasks: Lead and inspire a high-performing team to deliver exceptional service and drive profitability.
- Company: Join the Doubletree by Hilton Chester, part of a growing hospitality brand.
- Benefits: Exclusive discounts, wellness activities, free meals, and generous bonuses await you.
- Other info: Opportunities for personal growth and recognition in a supportive workplace.
- Why this job: Be the driving force behind guest satisfaction and team success in a vibrant environment.
- Qualifications: Proven leadership experience in hospitality with strong communication skills.
The predicted salary is between 50000 - 60000 € per year.
Are you obsessed with detail? Do you constantly look for improvements whilst aiming for excellence? Are you able to manage multiple revenue streams and the teams of people that deliver this revenue? Then let's talk.
We are looking for an experienced Resort General Manager to lead, inspire and motivate our high performing team to continually deliver exceptional customer service and commercial results. As our Resort General Manager, you will be the driving force behind our success, leading and inspiring your team to deliver exceptional service and exceed guest expectations. You will drive growth and profitability through multiple revenue streams and cultivate a positive and inclusive work environment that fosters teamwork and personal growth at all levels.
Requirements:
- Proven experience as a Hotel General Manager within a large branded hotel or similar leadership role in the hospitality industry.
- Strong leadership skills with a track record of motivating and developing teams.
- Excellent communication, interpersonal, and problem-solving abilities.
- In-depth understanding of hotel operations, revenue management, and guest satisfaction.
- A passion for hospitality and a relentless commitment to excellence.
Benefits:
- Exclusive discounts for you, your friends and family.
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty.
- Access to high‑street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer‑a‑friend bonuses, starting at £250.
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
General Manager employer: Valor Hospitality
At Doubletree by Hilton Chester, we pride ourselves on being an exceptional employer that values detail, excellence, and the growth of our team members. Our inclusive work culture fosters teamwork and personal development, offering numerous benefits such as exclusive discounts, wellness activities, and fully funded apprenticeship programmes. Join us in a vibrant environment where your leadership can drive success and where your achievements are celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, and don’t be shy about reaching out to current or former employees at Doubletree by Hilton. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories that highlight your leadership skills and how you've motivated teams in the past. Remember, they want someone who can inspire others just as much as they want someone with experience.
✨Tip Number 3
Do your homework! Research Doubletree by Hilton and understand their values, mission, and what makes them tick. Tailor your conversation to show how your experience aligns with their goals. This will not only impress them but also help you stand out from the crowd.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the team. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to excellence and how you've gone above and beyond to ensure guest satisfaction.
Highlight Leadership Experience:Make sure to emphasise your leadership skills and any relevant experience managing teams. We want to see how you've inspired and motivated others in previous roles, so include examples that showcase your ability to drive results.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Use keywords from the posting to demonstrate that you understand what we’re looking for in a Resort General Manager.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Valor Hospitality
✨Know Your Stuff
Before the interview, dive deep into the specifics of hotel operations and revenue management. Familiarise yourself with Doubletree by Hilton's values and recent achievements. This will not only show your passion for hospitality but also demonstrate that you’re genuinely interested in their brand.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated staff or improved team performance. Be ready to discuss your approach to fostering a positive work environment and how you handle challenges within a team.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Good communication is key in this role, so consider doing mock interviews with friends or family. Focus on how you can convey complex ideas simply, especially when discussing guest satisfaction and operational improvements.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about their growth plans or how they measure success in guest satisfaction. This shows that you’re not just interested in the position, but also in contributing to the company’s future.
