At a Glance
- Tasks: Lead night operations, manage guest services, and solve problems on duty.
- Company: Join a dynamic hotel group with 37 locations across the UK.
- Benefits: Competitive pay, exclusive discounts, free meals, and wellness activities.
- Other info: Opportunities for career growth with funded apprenticeships and internal development programmes.
- Why this job: Gain valuable management experience while working flexible hours in a vibrant environment.
- Qualifications: Management experience in hospitality and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Do you have experience of working at a management level in a branded hotel operation (ideally within a Front Office team)? As Night Manager you will lead the team as the Manager on Duty, making decisions and solving problems. Your role will include running night audit, health and safety checks and dealing with all guests’ requests. Great communication skills are required as detailed handovers are required for the incoming shift and Duty Manager. We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
Benefits and Perks
- Competitive rates of pay
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed & Breakfast
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty
- Access to high‑street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
- Generous refer‑a‑friend bonuses, starting at £250
- Access to our Employee Assistance Programme, providing free confidential advice 24/7 for you and your family, supporting physical, mental and financial wellbeing
- Healthcare Cash Plan options, from just £5 per month
Health & Wellbeing
A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
Career Growth Opportunities
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
- If you are looking for career training we offer nationally recognised apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.
Company Overview
Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Equal Opportunity
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Night Manager: Lead Night Operations and Guest Service in Fareham employer: Valor Hospitality
As a Night Manager at our vibrant hotel group, you will thrive in a dynamic work environment that values flexibility and teamwork. We offer competitive pay, exclusive discounts, and a strong focus on employee wellbeing and career development, including fully funded apprenticeships and internal growth programmes. Join us to be part of a supportive culture that celebrates your achievements and provides numerous opportunities for personal and professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Night Manager: Lead Night Operations and Guest Service in Fareham
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked in night operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your problem-solving skills during interviews. As a Night Manager, you'll need to make quick decisions. Share examples from your past experiences where you successfully handled guest requests or resolved issues.
✨Tip Number 3
Flexibility is key! Be open about your availability for various shifts. Highlighting your willingness to work evenings and weekends can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, tailored just for you.
We think you need these skills to ace Night Manager: Lead Night Operations and Guest Service in Fareham
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your management experience in hotel operations, especially if you've worked in a Front Office team. We want to see how you've led teams and handled guest requests, so don’t hold back!
Communicate Clearly:Since great communication skills are key for this role, ensure your application is clear and concise. Use straightforward language and structure your thoughts well, just like you would during a handover.
Flexibility is Key:Mention your availability and willingness to work various shifts. We appreciate candidates who can adapt to our busy evenings and weekends, so let us know how flexible you can be!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for all the perks and benefits we offer!
How to prepare for a job interview at Valor Hospitality
✨Know Your Stuff
Make sure you brush up on your knowledge of hotel operations, especially in the Front Office. Familiarise yourself with common night audit procedures and health and safety checks, as these will likely come up during the interview.
✨Showcase Your Leadership Skills
As a Night Manager, you'll be leading a team. Be prepared to discuss your previous management experiences and how you've successfully handled challenges. Use specific examples to demonstrate your problem-solving abilities and decision-making skills.
✨Communicate Clearly
Great communication is key in this role. Practice articulating your thoughts clearly and concisely. You might be asked about how you would handle handovers or guest requests, so think through your responses ahead of time.
✨Flexibility is Key
Since the job requires working various shifts, be ready to discuss your availability and flexibility. Highlight any past experiences where you adapted to changing schedules or worked during busy periods, showing that you're a team player who can step up when needed.
