Night Porter in Exeter

We're looking for a Night Porter to join our team — someone who's calm under pressure, always alert, and ready to keep the hotel running smoothly while the rest of the world sleeps.

The Role

You’ll be the friendly face guests rely on overnight. Primarily, that means helping with luggage and travel arrangements, but the role is varied — you’ll also support the wider night operation by meeting guest requests, from additional room amenities to serving food and drink. You’ll need to stay vigilant, keeping the hotel safe through the night, and flexible enough to adapt as the shift unfolds. Using your initiative, you’ll also help prepare the hotel for the day ahead.

Sustainability at Our Core

Sustainability is central to who we are. Every team member is certified as “Carbon Literate,” and we’ll ask you to take part in Carbon Awareness training too. We expect everyone on the team to understand the impact of their actions on the environment, contribute to reducing emissions, and bring their own ideas to the table. You’ll play a part in bringing our sustainability journey to life — for yourself and for our guests.

Working Hours

We’re open 7 days a week, 365 days a year, so we need team members who can work flexibly across a range of shifts and days. We’re generally busiest in the evenings and at weekends, but shift patterns and contracted hours can all be discussed at interview.

About the Hotel

voco Zeal Exeter Science Park sits at the entrance to Exeter Science Park, home to the South West’s leading science, technology, engineering, maths and medicine businesses. This premium 4-star hotel features 142 stylish bedrooms, a restaurant and bar showcasing local produce, a mini gym, gardens and versatile meeting space. The hotel is 100 % electric, with a car park offering 12 EV charging points.

In addition to competitive rates of pay, we also offer:

• Exclusive discounts for you, your friends and family
• Valor team member rates at our UK hotels, with rooms from just £30
• Bed and Breakfast
• Discounted stays for friends and family
• 50% discount when dining in our restaurants and bars
• Free meals while on duty, keeping you well‑fuelled
• Access to high‑street discounts on a range of shops, experiences and more
• Up to 40% savings on a wide range of bikes with our Cycle To Work Scheme
• Generous refer‑a‑friend bonuses, starting at £250
• A calendar of wellness activities – from healthy lunches to wellbeing walks and pay‑day treats, not forgetting our annual HealthyHabits campaign
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
• Healthcare Cash Plan options, from just £5 per month
• Fully funded apprenticeship programmes
• Internal development programmes, designed to support you as you grow within your role
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated

Fancy joining our team? We’re an equal opportunities employer, and we welcome applications from all suitably qualified candidates, regardless of race, sex, disability, religion or belief, sexual orientation or age. At Valor Hospitality, we actively welcome applications from candidates of all diverse backgrounds. Every application is carefully reviewed against the relevant skills and experience for the role, and we’ll be in touch if you’re a good match and have been selected for interview. If you need any support at any stage of the recruitment process, or reasonable adjustments to help you do your best, please email our team. Please note that employment is subject to proof of eligibility to work in the UK.