At a Glance
- Tasks: Serve delicious food and drinks while creating memorable experiences for our guests.
- Company: Join a premium 4-star hotel committed to sustainability and exceptional service.
- Benefits: Enjoy exclusive discounts, free meals, wellness activities, and career growth opportunities.
- Other info: Flexible shifts and a fun work environment await you!
- Why this job: Be part of a dynamic team that values your contributions and supports your development.
- Qualifications: No experience needed, just a passion for hospitality and great communication skills.
The predicted salary is between 15874 - 15874 £ per year.
voco Zeal Exeter Science Park is situated at the entrance of Exeter Science Park, home to the South West’s leading Science, Technology, Engineering, Maths and Medicine businesses. This premium 4-star hotel offers 142 stylish bedrooms, a restaurant and bar showcasing local produce, a mini gym, gardens and versatile meeting space. The hotel is 100% electric and has a car park with 12 EV charging points. Sustainability is a key part of our hotel’s ethos. All our team are certified as ‘Carbon Literate’, and you should be eager to participate in Carbon Awareness training. We expect our team members to understand the impact of their actions on our environment and actively contribute to reducing emissions as well as suggesting ideas of their own. They will be required to uphold a commitment to carbon reduction, bringing our sustainability journey to life for themselves and our guests.
We are seeking a dedicated and enthusiastic individual to join our team. As a Food and Beverage Assistant, you'll be at the heart of our guest experience, delivering exceptional service and ensuring our guests have a memorable dining experience. Are you passionate about hospitality and customer service? Do you take pride in providing top-notch service with a smile? If so, we'd love to hear from you.
Key Responsibilities- Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
- Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
- Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
- Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
- Assist in the coordination and execution of events and special functions.
- Ensure all areas are well-stocked and presented impeccably at all times.
- Previous experience in a similar role within the hospitality industry is desirable but not essential.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Strong attention to detail and a commitment to delivering high standards.
- Flexible to work various shifts, including evenings, weekends, and holidays.
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Food and Beverage Assistant in Exeter employer: Valor Hospitality
At voco Zeal Exeter Science Park, we pride ourselves on being an exceptional employer that values sustainability and employee growth. Our vibrant work culture fosters a commitment to environmental responsibility while providing generous benefits such as exclusive discounts, wellness activities, and fully funded apprenticeship programmes. Join us in delivering outstanding guest experiences in a supportive environment that celebrates your achievements and encourages your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Assistant in Exeter
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on voco Zeal Exeter Science Park. Understand their commitment to sustainability and how they incorporate local produce into their dining experience. This will show you're genuinely interested and ready to contribute.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a guest. Being able to share these stories will highlight your passion for hospitality and your ability to handle various situations with a smile.
✨Tip Number 3
Dress to impress! When you show up for your interview, make sure you look sharp and professional. First impressions matter, especially in the hospitality industry, so put your best foot forward and show them you take pride in your appearance.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Food and Beverage Assistant in Exeter
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share any experiences that highlight your enthusiasm for providing excellent service and making guests feel special.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight relevant skills and experiences that align with the responsibilities of a Food and Beverage Assistant, like teamwork and attention to detail.
Keep It Professional Yet Friendly:While we want to see your personality, remember to keep your tone professional. A friendly approach can make your application stand out, so don’t hesitate to sprinkle in some warmth!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our fantastic team at voco Zeal Exeter Science Park!
How to prepare for a job interview at Valor Hospitality
✨Know Your Menu
Familiarise yourself with the food and beverage offerings at voco Zeal Exeter Science Park. Being able to discuss local produce and sustainability practices will show your passion for the role and the hotel's ethos.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you resolved complaints or went above and beyond for a guest, as this is crucial for a Food and Beverage Assistant.
✨Emphasise Teamwork
Highlight your ability to work in a fast-paced environment and support your team. Share experiences where you collaborated effectively with colleagues, especially during busy shifts or events.
✨Demonstrate Your Commitment to Sustainability
Since sustainability is key to the hotel's ethos, be ready to discuss your understanding of carbon reduction and any ideas you might have for promoting eco-friendly practices in the workplace.
