At a Glance
- Tasks: Lead the Restaurant and Bar team, ensuring top-notch guest experiences and smooth operations.
- Company: Join the vibrant Hilton Garden Inn Bristol City Centre team.
- Benefits: Competitive pay, discounts, free meals, and wellness activities.
- Other info: Flexible shifts with opportunities for career advancement.
- Why this job: Be a key player in a dynamic environment and grow your hospitality career.
- Qualifications: Experience in hospitality and strong leadership skills.
The predicted salary is between 13.46 - 13.46 £ per hour.
£28,000 per annum/ £13.46 per hour, 40 hours per week over any 5 days. The shift is yours. Own it.
We're looking for a Duty Manager to lead the Restaurant and Bar team on shift, keep the guest experience where it needs to be, and step up to oversee hotel operations when the senior management team isn't on site.
The Role
As Duty Manager for Restaurant and Bar, you'll be the person the team looks to during service and the first point of contact when guests need something sorted. You'll be responsible for the smooth running of the restaurant and bar across all meal periods — coaching, briefing and motivating your team, handling guest feedback, and making sure every shift starts and finishes in good shape.
Restaurant and Bar Leadership
- Lead and coach the Restaurant and Bar team to deliver consistently great guest experiences.
- Conduct shift briefings and handovers to keep communication sharp across the team.
- Supervise daily service across all meal periods, stepping in to support wherever it's needed.
- Handle guest feedback, complaints and service recovery with confidence and professionalism.
- Support the Restaurant and Bar Manager with staffing levels, rota management and labour costs.
- Ensure full compliance with Health and Safety, Food Safety, Licensing, and Allergen legislation at all times.
Commercial Performance
- Drive food and beverage revenue through upselling, suggestive selling and team engagement.
- Support stock control, inventory management, ordering and waste reduction.
- Monitor departmental costs and flag opportunities to improve efficiency and profitability.
- Help implement promotions, seasonal menus and special events.
Operational Excellence
- Maintain accurate records and complete all required operational checks and documentation.
- Ensure cash handling, key security and end-of-shift procedures are completed correctly and consistently.
- Work closely with the Kitchen, Reception and Housekeeping teams to keep the guest journey seamless throughout the hotel.
- When the Operations Manager and General Manager are off site, you'll be the one holding it all together — providing guidance to all departments, responding to operational issues, and upholding company standards across the hotel.
Working Hours
This role operates across a 7-day-a-week, 365-day-a-year operation, and your shifts will include a mix of early mornings, evenings, late nights and weekends. We'll make sure you always know your schedule in advance.
Supporting Your Hospitality Career Growth
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
About the Hotel
Hilton Garden Inn Bristol City Centre sits in Temple Quarter, just a three-minute walk from Bristol Temple Meads station and within easy reach of Queen Square, Bristol Cathedral and the Cabot Circus shopping district. The 4-star hotel has 171 contemporary bedrooms, some with views over Temple Gardens, alongside Recess — the hotel's restaurant and bar, with an outdoor terrace for dining day to night. Guests also have access to a fitness suite and on-site parking with EV charging points.
In Addition to Competitive Rates of Pay, We Also Offer
- Exclusive discounts for you, your friends and family.
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle to Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
- Caring for your health and wellbeing, both in and outside of work.
- A calendar of wellness activities — from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
Fancy Joining Our Team?
We're an equal opportunities employer, and we welcome applications from all suitably qualified candidates, regardless of race, sex, disability, religion or belief, sexual orientation or age. At Valor Hospitality, we actively welcome applications from candidates of all diverse backgrounds. Please note that employment is subject to proof of eligibility to work in the UK.
Duty Manager - Restaurant and Bar employer: Valor Hospitality
As a Leisure Club Manager, you will thrive in a vibrant work culture that prioritises employee wellbeing and development. With access to comprehensive training programmes, competitive pay, and exclusive discounts, our company fosters an environment where you can grow your career while enjoying meaningful interactions with members. Join us in creating a positive impact on the community through wellness activities and team recognition initiatives, all within a supportive and flexible workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Restaurant and Bar
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Valor Hospitality. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Valor Hospitality
Don't be shy about reaching out to Valor Hospitality directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager - Restaurant and Bar
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Valor Hospitality and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Valor Hospitality
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
