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- Tasks: Be the friendly face of our hotel and create memorable experiences for guests.
- Company: Join a vibrant hotel team that values hospitality and teamwork.
- Benefits: Enjoy competitive pay, discounts, free meals, and wellness activities.
- Other info: Flexible shifts with training opportunities and career growth.
- Why this job: Make a positive impact on guests while developing your skills in a fun environment.
- Qualifications: Strong communication skills; experience in hospitality is a plus but not required.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for a friendly, passionate and energetic Receptionist to join our team.
Responsibilities
- Make a positive first impression and set the tone for every guest’s stay.
- Provide a warm welcome and answer questions about hotel services, facilities and the local area.
- Assist guests who visit our restaurants, bars and meeting rooms.
- Maintain natural hospitality charm and deliver high-quality service.
- Work varying shifts – open seven days a week, 365 days a year, with flexibility for evenings and weekends.
Qualifications
- Experience in a branded hotel environment preferred but not essential; full training provided.
- Strong communication and customer-service skills.
- Availability for a range of shifts, including evenings and weekends.
Working hours and flexibility
Shift patterns and contracted hours are discussed at interview; we value flexibility.
Training & Development
We offer nationally recognised apprenticeships and detailed brand training programmes.
Benefits
- Competitive rates of pay.
- Exclusive discount rates for the employee, friends and family – discounted rooms, dining, shopping and more.
- Free meals while on duty.
- Wellness benefits: weekly wellness activities, a calendar of healthy lunches, wellbeing walks and the annual HealthyHabits campaign.
- Employee Assistance Programme – free confidential advice 24/7.
- Healthcare Cash Plan starting at £5 per month.
- Cycle-to-Work scheme offering up to 40% savings.
- Refer-a-friend bonuses starting at £250.
Equal opportunities
We are an equal-opportunity employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
Receptionist in Crawley employer: Valor Hospitality
Contact Detail:
Valor Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Crawley
✨Tip Number 1
First impressions matter, so when you walk into that interview, bring your best self! Smile, be friendly, and show off that natural hospitality charm we all love. Remember, you're not just a candidate; you're the face of the company!
✨Tip Number 2
Do your homework about the hotel and its services before the interview. Knowing the ins and outs will help you answer questions confidently and show that you're genuinely interested in being part of the team. Plus, it gives you something to chat about!
✨Tip Number 3
Flexibility is key in this role, so be ready to discuss your availability openly. If you can work evenings and weekends, let them know! It shows you're committed and ready to jump in whenever needed.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Receptionist in Crawley
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and energetic side that matches our vibe.
Highlight Your Experience: Even if you haven't worked in a hotel before, share any customer service experience you have. We love seeing how you've made guests feel welcome in past roles, so make sure to include those examples!
Tailor Your Application: Take a moment to read through the job description and align your skills with what we’re looking for. Mention specific responsibilities and how you can contribute to making a positive first impression for our guests.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Valor Hospitality
✨Show Your Warmth
As a Receptionist, your first impression is crucial. Practice a friendly greeting and maintain a warm smile throughout the interview. This will showcase your natural hospitality charm and set the tone for how you would welcome guests.
✨Know the Hotel Inside Out
Familiarise yourself with the hotel’s services, facilities, and local attractions before the interview. Being able to answer questions about these topics will demonstrate your enthusiasm and readiness to assist guests effectively.
✨Flexibility is Key
Since the role requires working varying shifts, be prepared to discuss your availability openly. Highlight your willingness to work evenings and weekends, as this shows your commitment to the job and adaptability to the hotel's needs.
✨Emphasise Customer Service Skills
Prepare examples from your past experiences that highlight your strong communication and customer service skills. Whether it’s handling difficult situations or providing exceptional service, sharing these stories will help you stand out as a candidate who can deliver high-quality service.