At a Glance
- Tasks: Manage reservations and events, ensuring exceptional experiences for clients.
- Company: Join Valor Hotels, a dynamic team in the hospitality industry.
- Benefits: Enjoy exclusive discounts, free meals, wellness activities, and career growth opportunities.
- Other info: Be part of a supportive environment that values your growth and wellbeing.
- Why this job: Make a real impact by delivering unforgettable events and experiences.
- Qualifications: Experience in reservations or events management with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Are you a dynamic professional with a flair for managing reservations and events? Valor Hotels is looking for a Reservations and Events Manager to join our team. This role involves maximizing enquiry conversion, managing the reservations process, and delivering exceptional events that exceed our clients' expectations.
Key Responsibilities:
- Business Accuracy: Ensure that all business on the books is robust and accurate by adhering to company processes and procedures.
- System Management: Operate all reservation systems to the required standards set by Valor and the brand, ensuring effective management of the rooms business.
- Pricing Strategies: Implement pricing and selling strategies for all market segments to achieve financial budgets and targets, driving performance against competitors and working closely with the Revenue and Sales Managers.
- Competitor Analysis: Maintain up-to-date competitor information and visit competitor hotels as needed to gather insights.
- Hotel Showrounds: Conduct appointments and showrounds to highlight the hotel's features and services to potential clients.
- Commercial Awareness: Be commercially aware, considering total revenue and “lifetime value” when assessing new business enquiries, utilizing demand calendars, displacement tools, and market data to inform decisions.
- Compliance: Comply with all statutory and company requirements related to cash handling, credit procedures, employment legislation, Health and Safety, Fire Safety, Risk Assessment, and Disability.
Qualifications and Skills:
- Proven experience in reservations, events management, or a similar role.
- Strong communication and customer service skills.
- Detail-oriented with excellent organizational abilities.
- Knowledge of revenue management and pricing strategies.
- Ability to analyze market data and competitor information.
- Experience in the hotel or hospitality industry preferred.
- Strong leadership skills with the ability to inspire and motivate a team.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family.
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well‑fuelled.
- Access to high‑street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer‑a‑friend bonuses, starting at £250.
- Caring for your health and wellbeing, both in and outside of work.
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
- Supporting your hospitality career growth.
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Reservations and Events Manager in Coventry employer: Valor Hospitality
Valor Hotels is an exceptional employer that prioritises employee wellbeing and career growth, offering a vibrant work culture where your contributions are recognised and celebrated. With competitive pay, exclusive discounts, and a commitment to health and wellness, you will thrive in an environment that values both personal and professional development. Join us in a role that not only challenges you but also rewards you with meaningful experiences and opportunities for advancement in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Reservations and Events Manager in Coventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Reservations and Events Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research Valor Hotels thoroughly, understand their values, and be ready to discuss how your experience aligns with their needs. Show them you're not just another candidate, but the perfect fit for their team.
✨Tip Number 3
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds and show your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining us. Plus, it gives you a chance to showcase your personality and passion right from the start.
We think you need these skills to ace Reservations and Events Manager in Coventry
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for reservations and events shine through! We want to see how your experience aligns with our mission at Valor Hotels and how you can bring that dynamic flair to the team.
Tailor Your CV:Make sure your CV is tailored to highlight your relevant experience in reservations and events management. Use keywords from the job description to show us you understand what we're looking for and how you fit the bill.
Be Specific:In your cover letter, be specific about your achievements and how they relate to the role. Whether it’s maximising enquiry conversion or delivering exceptional events, we want to hear about your successes and how you can replicate them with us!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team at Valor Hotels!
How to prepare for a job interview at Valor Hospitality
✨Know Your Stuff
Before the interview, make sure you’re familiar with Valor Hotels and their approach to reservations and events. Research their recent events and any unique selling points they have. This will show your genuine interest and help you tailor your answers.
✨Showcase Your Skills
Prepare specific examples from your past experience that highlight your skills in managing reservations and events. Think about times when you maximised enquiry conversion or delivered exceptional events. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Commercially Savvy
Since the role requires commercial awareness, brush up on pricing strategies and competitor analysis. Be ready to discuss how you would implement these strategies at Valor Hotels. Showing that you understand the market can set you apart from other candidates.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, upcoming events, or how they measure success in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
