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- Tasks: Assist in setting up meeting spaces and serving banquets for events of all sizes.
- Company: Join a leading hospitality group with 37 hotels across the UK, including top brands.
- Benefits: Enjoy flexible shifts, exclusive discounts, free meals, and wellness activities.
- Why this job: Be part of a supportive team that values your growth and offers career development opportunities.
- Qualifications: No specific qualifications required; just bring your passion for customer service!
- Other info: Open to applicants from all backgrounds; we celebrate diversity in our workplace.
Overview
£12.21 Per Hour + Service Charge, Occasional Worker Agreement
We are looking for Conference and Events Assistants to join the team delivering to our guests an exceptional experience. You will be hands on setting up meeting spaces from a meeting for 6 through to an event for 400.
We\’re in search of individuals who are dedicated to provide outstanding customer service with a warm and personable touch.
Responsibilities
Joining our team means taking on essential responsibilities, such as preparing meeting and event spaces, setting up audiovisual systems, and managing our conference café. You\”ll also have the opportunity to use your hospitality skills by serving banquets for up to 180 guests.
Embrace the opportunity to become a valued member of our hospitality family – join us and become an integral part of family of Hotalitarian’s today.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
Career development
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
Supporting your hospitality career growth
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
Fancy joining our team?
We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
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Conference and Events Assistant employer: Valor Hospitality
Contact Detail:
Valor Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference and Events Assistant
✨Tip Number 1
Familiarise yourself with the specific venues and types of events that the company hosts. Understanding their style and customer expectations will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond in previous roles. This will highlight your dedication to providing an exceptional experience, which is key for this position.
✨Tip Number 3
Be ready to discuss your flexibility regarding shifts and availability. Since the role requires working evenings and weekends, showing that you're adaptable can set you apart from other candidates.
✨Tip Number 4
Research the company's values and culture. Being able to articulate how your personal values align with theirs can make a strong impression and demonstrate that you're a good fit for their team.
We think you need these skills to ace Conference and Events Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, event management, or customer service. Use specific examples that demonstrate your ability to set up meeting spaces and manage events.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional customer service. Mention any previous roles where you’ve worked in a fast-paced environment or handled large groups, as this aligns with the responsibilities of the role.
Highlight Flexibility: Since the role requires working various shifts, emphasise your availability and willingness to work evenings and weekends. This shows that you are adaptable and ready to meet the needs of the business.
Showcase Teamwork Skills: In your application, mention experiences where you successfully collaborated with others. The role is part of a team, so demonstrating your ability to work well with colleagues will strengthen your application.
How to prepare for a job interview at Valor Hospitality
✨Showcase Your Customer Service Skills
As a Conference and Events Assistant, outstanding customer service is key. Be prepared to share examples of how you've provided excellent service in previous roles, highlighting your warm and personable approach.
✨Demonstrate Flexibility
This role requires working various shifts, including evenings and weekends. During the interview, express your willingness to adapt to different schedules and discuss any relevant experiences that showcase your flexibility.
✨Familiarise Yourself with Event Setup
Understanding the logistics of setting up meeting spaces and audiovisual systems is crucial. Research common setups for events and be ready to discuss how you would approach these tasks, showing your proactive attitude.
✨Emphasise Teamwork
Being part of a hospitality family means working closely with others. Share examples of how you've successfully collaborated with team members in the past, demonstrating your ability to contribute positively to a team environment.