At a Glance
- Tasks: Be the friendly face of our hotel, welcoming guests and providing information.
- Company: Join a vibrant hotel team that values hospitality and service.
- Benefits: Enjoy exclusive discounts, free meals, and wellness activities.
- Other info: Flexible shifts available with opportunities for career growth.
- Why this job: Make a real impact on guests' experiences while developing your career.
- Qualifications: A passion for service; experience in hospitality is a plus but not required.
The predicted salary is between 26436 - 26436 £ per year.
We are looking for a friendly, passionate and energetic Receptionist to join our team. First impressions are everything and you will set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and be able to offer information about hotel services, facilities and the local area. Anything to help make the guests visit that bit more special. You will be the face of our hotel, not just to guests staying on property but to guests visiting to use our restaurants, bars and meeting rooms. You must have a natural hospitality charm and a passion for service. Ideally you will have experience of working within a branded hotel environment but this isn't essential and full training will be provided.
We are open 7 days a week, 365 days a year and need people to work a range of shifts and days – this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
Benefits- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed & Breakfast
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty
- Access to high‑street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes with our Cycle To Work Scheme
- Generous refer‑a‑friend bonuses, starting at £250
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay‑day treats, part of our annual HealthyHabits campaign
- Access to Employee Assistance Programme providing free confidential advice 24/7 for you and your family
- Healthcare Cash Plan options, from just £5 per month
- Fully funded apprenticeship programmes
- Internal development programmes designed to support you as you grow within your role
- Monthly and annual team member service awards, recognising and celebrating achievements
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
Receptionist in Chester employer: Valor Hospitality
Join our vibrant hotel team as a Receptionist, where your warm hospitality will create memorable experiences for our guests. With flexible working hours, exclusive discounts, and a strong focus on employee wellbeing and career development, we offer a supportive environment that values your growth and contributions. Experience the joy of being part of a dynamic workplace that celebrates achievements and fosters a culture of inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Chester
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with all the services and facilities we offer. This way, when you meet guests, you can provide them with all the info they need to make their stay special.
✨Tip Number 2
Practice your warm welcome! First impressions matter, so work on your greeting and body language. A friendly smile and a confident tone can set the right mood for our guests from the moment they walk in.
✨Tip Number 3
Be flexible with your availability! Since we operate 7 days a week, showing that you can work various shifts will make you stand out. Plus, it shows you're committed to being part of our vibrant team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about our team and culture there.
We think you need these skills to ace Receptionist in Chester
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and energetic side. Remember, first impressions matter!
Tailor Your Application:Make sure to customise your application to highlight your passion for hospitality and service. Mention any relevant experience, even if it’s not in a hotel setting, and how it relates to the role of a Receptionist.
Show Enthusiasm:Express your excitement about joining our team! We love candidates who are genuinely interested in making guests' visits special. A little enthusiasm can go a long way in your written application.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Valor Hospitality
✨Show Your Hospitality Charm
As a Receptionist, your personality is key! Make sure to showcase your friendly and warm nature during the interview. Practice greeting the interviewer as if they were a guest, and be ready to share examples of how you've made someone's experience special in the past.
✨Know the Hotel Inside Out
Familiarise yourself with the hotel’s services, facilities, and local attractions before the interview. This will not only impress the interviewer but also show your genuine interest in the role. Prepare some questions about the hotel that you can ask during the interview to demonstrate your enthusiasm.
✨Flexibility is Key
Since the role requires working various shifts, be prepared to discuss your availability openly. Highlight your flexibility and willingness to adapt to different schedules. This shows that you’re ready to meet the demands of the job and contribute positively to the team.
✨Dress the Part
First impressions matter, especially in hospitality! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the role and the importance of presenting yourself well to guests.
