At a Glance
- Tasks: Welcome guests and enhance their experience at our Leisure Club.
- Company: Join a vibrant hotel team with a focus on guest satisfaction.
- Benefits: Competitive pay, exclusive discounts, and flexible shifts.
- Other info: Opportunities for career growth with funded apprenticeships.
- Why this job: Be the friendly face that makes every guest's visit memorable.
- Qualifications: Great communication skills and a passion for customer service.
DoubleTree by Hilton Chester Hotel & Spa
£15,862.08 per annum/ £12.71 per hour, 24 hours per week over 3 days
You will be the first person our leisure guestsmeet as they enter our Hotel Leisure Club, these guests could be club members, hotel residents or day visitors. understanding their needs andensuring they have a wonderful experience is a key part of your role.
You will bepivotal inwelcoming host into our hotels but also knowledgeable about the Leisure Club.
You will need to be organised and enjoy greeting guests in a professional but personable manner. You willenhancing their experience helping to plan their visit and assist inrecommending treatments and other services.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
- Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
- Supporting your hospitality career growth
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
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Club Receptionist in Chester employer: Valor Hospitality
As a Leisure Club Manager, you will thrive in a vibrant work culture that prioritises employee wellbeing and development. With access to comprehensive training programmes, competitive pay, and exclusive discounts, our company fosters an environment where you can grow your career while enjoying meaningful interactions with members. Join us in creating a positive impact on the community through wellness activities and team recognition initiatives, all within a supportive and flexible workplace.
