Receptionist
£26,436.80 per annum, 40 hours per week
We are looking for a friendly, passionate and energetic Receptionist to join our team. First impressions are everything and you will set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and be able to offer information about hotel services, facilities and the local area – anything to help make the guests visit that bit more special.
You will be the face of our hotel, not just to guests staying on property but to guests visiting to use our restaurants, bars and meeting rooms. You must have a natural hospitality charm and a passion for service.
Ideally you will have experience of working within a branded hotel environment but this isn't essential; full training will be provided.
We are open 7 days a week, 365 days a year and need people to work a range of shifts and days. This means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training.
Benefits
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty.
- Access to high‑street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes with our Cycle To Work Scheme.
- Generous refer‑a‑friend bonuses, starting at £250.
- Access to an Employee Assistance Programme providing free confidential advice 24/7 for you and your family.
- Healthcare Cash Plan options from just £5 per month.
- Fully funded apprenticeship programmes.
- Internal development programmes designed to support you as you grow within your role.
- Monthly and annual team member service awards, recognising and celebrating your achievements.
- Calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
