At a Glance
- Tasks: Support night operations, ensuring seamless guest experiences and leading the Nights team.
- Company: The Medlock at Etihad Campus, a vibrant new hotel in Manchester.
- Benefits: Exclusive discounts, team member rates, and a fun, dynamic work environment.
- Other info: Join a supportive team with opportunities for growth and development.
- Why this job: Be part of an exciting hotel launch and shape memorable guest experiences.
- Qualifications: Strong leadership skills and a passion for hospitality.
The predicted salary is between 22000 - 26000 € per year.
At The Medlock, we’re redefining city centre hospitality with an experience that’s polished, heartfelt and unmistakably personal. As Assistant Night Manager, you’ll support the overnight leadership of the hotel, ensuring every guest experience remains seamless, secure and thoughtfully delivered while the city sleeps.
You’ll play a key role in overseeing night operations—supporting the front office, coordinating late arrivals and early departures, and ensuring the hotel runs smoothly through the quieter hours. From resolving guest queries with confidence to maintaining a calm, professional presence across the property, you’ll help shape a stay that feels effortless at any hour.
What you'll be doing:
- Supporting the Night Manager, you’ll help lead our Nights teams, ensuring the hotel runs smoothly, safely and seamlessly through the overnight hours.
- You’ll foster a calm, welcoming environment where guests feel supported and genuinely cared for, no matter the time of night.
- You’ll champion our brand standards, guiding a confident service culture while bringing structure, reassurance and pride to a team delivering Medlock moments around the clock.
- Your leadership will help maintain consistency, attention to detail and a strong sense of accountability across all night operations.
- You’ll play a key role in overseeing the guest experience outside of peak hours—ensuring late arrivals, early departures and overnight requests are handled with ease.
- You’ll help carry the spirit and personality of Manchester through every interaction, delivering a service that feels just as considered and personal by night as it does by day.
What's in it for you?
- Join the pre‑opening team for a high‑profile launch within one of Manchester’s most exciting developments.
- Be part of a dynamic, fun and engaging team focused on delivering exceptional experiences from day one.
- Work closely with City Football Group, Valor Hospitality and Radisson Hotel Group — benefitting from strong support while retaining local ownership and autonomy within the wider hotel team.
- Exclusive discounts for you, your friends and family.
- Valor team member rates at our UK hotels, with rooms from just £30.
Assistant Night Manager employer: Valor Hospitality
At The Medlock, we pride ourselves on creating a vibrant and supportive work environment that champions personal growth and exceptional service. As an Assistant Night Manager in the heart of Manchester, you'll be part of a dynamic team dedicated to redefining hospitality, with opportunities for professional development and exclusive employee benefits, including discounted stays at our hotels. Join us in delivering memorable experiences while enjoying the unique culture and excitement of city centre living.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Night Manager
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at The Medlock or similar venues. A friendly chat can open doors and give you insider info on what they’re looking for.
✨Tip Number 2
Show your personality! When you get the chance to meet potential employers, let your genuine self shine through. They want to see how you’d fit into their team and culture, so don’t hold back!
✨Tip Number 3
Prepare for the unexpected! In hospitality, things can change quickly. Be ready to discuss how you’d handle various scenarios during interviews, showcasing your problem-solving skills and calmness under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be part of our exciting journey from day one, helping us redefine city centre hospitality together!
We think you need these skills to ace Assistant Night Manager
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you connect with guests.
Tailor Your Application:Make sure to tailor your application specifically for the Assistant Night Manager role. Highlight your relevant experience and skills that align with our values at The Medlock, showing us why you’re the perfect fit!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and what you can bring to our team during those quieter hours.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Medlock.
How to prepare for a job interview at Valor Hospitality
✨Know the Hotel Inside Out
Before your interview, make sure you research The Medlock and its unique approach to hospitality. Familiarise yourself with their brand values and what sets them apart in the Manchester hotel scene. This will show your genuine interest and help you connect your experience to their ethos.
✨Demonstrate Leadership Skills
As an Assistant Night Manager, you'll be leading a team during the night shift. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your ability to maintain a calm and professional presence, especially during challenging situations.
✨Showcase Your Guest Service Skills
Think of specific instances where you've gone above and beyond for a guest or customer. The Medlock values personal and heartfelt service, so be ready to discuss how you can create those 'Medlock moments' even when the hotel is quieter at night.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the hotel's operations during the night. This not only shows your enthusiasm but also helps you understand how you can contribute to the team. For example, ask about the challenges they face during night shifts and how you can help overcome them.
