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- Tasks: Set up meeting spaces and serve banquets for events of all sizes.
- Company: Join the vibrant team at voco Southampton, known for exceptional hospitality.
- Benefits: Enjoy competitive pay, exclusive discounts, free meals, and wellness activities.
- Why this job: Be part of a dynamic hospitality family and make memorable experiences for guests.
- Qualifications: A passion for customer service and a friendly attitude.
- Other info: Flexible shifts available, with opportunities for career growth and training.
The predicted salary is between 10 - 15 £ per hour.
We are looking for Conference and Events Assistants to join the team delivering to our guests an exceptional experience. You will be hands on setting up meeting spaces from a meeting for 6 through to an event for 400.
We're in search of individuals who are dedicated to provide outstanding customer service with a warm and personable touch. Joining our team means taking on essential responsibilities, such as preparing meeting and event spaces, setting up audiovisual systems, and managing our conference café. You’ll also have the opportunity to use your hospitality skills by serving banquets for up to 180 guests.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty, keeping you well‑fuelled
- Access to high‑street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
- Generous refer‑a‑friend bonuses, starting at £250
- Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family
- Healthcare Cash Plan options, from just £5 per month
- Fully funded apprenticeship programmes
- Internal development programmes, designed to support you as you grow within your role
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Conference and Events Assistant Conference & Banqueting · voco Southampton employer: Valor Hospitality Partners, LLC
Contact Detail:
Valor Hospitality Partners, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference and Events Assistant Conference & Banqueting · voco Southampton
✨Tip Number 1
Get to know the venue! If you can, visit voco Southampton before your interview. Familiarising yourself with the space and its vibe will help you feel more confident and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or provide exceptional service. Role-playing these situations with a friend can really help you shine during the interview.
✨Tip Number 3
Be flexible and open-minded about shifts. Since the job requires working evenings and weekends, showing that you're adaptable will make you a more attractive candidate. Plus, it’s a great way to demonstrate your commitment to the team!
✨Tip Number 4
Don’t forget to highlight your teamwork skills! This role is all about working together to create amazing experiences for guests. Share examples of how you've collaborated with others in past roles to show you’re a perfect fit for our hospitality family.
We think you need these skills to ace Conference and Events Assistant Conference & Banqueting · voco Southampton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a personal touch that reflects your enthusiasm for hospitality and customer service.
Tailor Your Application: Make sure to tailor your application to the role of Conference and Events Assistant. Highlight any relevant experience you have in setting up events or providing excellent customer service, as this will show us you’re a great fit for our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts and avoid unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Conference and Events Assistant. Familiarise yourself with tasks like setting up meeting spaces and managing audiovisual systems. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this position is all about providing exceptional customer service, think of examples from your past experiences where you went above and beyond for a guest or client. Be ready to share these stories during the interview to highlight your warm and personable touch.
✨Be Flexible and Open-Minded
The job requires working various shifts, including evenings and weekends. During the interview, express your willingness to adapt to different schedules. This shows that you're committed and ready to be part of the team, no matter the time.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the team culture, training opportunities, or what a typical day looks like. This not only shows your interest in the role but also helps you determine if it's the right fit for you.
