At a Glance
- Tasks: Welcome guests and ensure a smooth check-in and check-out experience.
- Company: Join the vibrant team at AC Hotel by Marriott Manchester Salford Quays.
- Benefits: Enjoy competitive pay, exclusive discounts, free meals, and wellness activities.
- Other info: Flexible shifts available with opportunities for career growth and training.
- Why this job: Make a real impact on guests' experiences in a fast-paced environment.
- Qualifications: Experience in a hotel setting and excellent people skills required.
The predicted salary is between 27476 - 27476 £ per year.
First impressions are everything and you will set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you’ll make sure they leave us happy too.
You will already have experience of working within a branded hotel environment and be comfortable working in a fast paced role dealing with people on a daily basis.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty, keeping you well‑fuelled
- Access to high‑street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
- Generous refer‑a‑friend bonuses, starting at £250
- Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
- Healthcare Cash Plan options, from just £5 per month
- Supporting your hospitality career growth
- Fully funded apprenticeship programmes
- Internal development programmes, designed to support you as you grow within your role
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Reception Supervisor Front Office · AC Hotel by Marriott Manchester Salford Quays employer: Valor Hospitality Partners, LLC
AC Hotel by Marriott Manchester Salford Quays is an exceptional employer that prioritises employee wellbeing and career development. With a vibrant work culture, competitive pay, and a range of benefits including exclusive discounts, wellness activities, and fully funded apprenticeship programmes, we ensure our team members feel valued and supported in their professional journey. Located in the bustling Salford Quays, you will thrive in a dynamic environment that encourages growth and celebrates achievements.
Contact Details:
Valor Hospitality Partners, LLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Reception Supervisor Front Office · AC Hotel by Marriott Manchester Salford Quays
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with the services, facilities, and local area. This way, when you walk into that interview, you can impress them with your knowledge and show you're ready to create those warm welcomes for guests.
✨Tip Number 2
Practice your people skills! Since this role is all about dealing with guests, try role-playing common scenarios with friends or family. The more comfortable you are in handling questions and situations, the better you'll shine during the interview.
✨Tip Number 3
Flexibility is key! Be prepared to discuss your availability during the interview. Highlight your willingness to work evenings and weekends, as this shows you're committed to being part of the team and ready to jump in when needed.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about our training programmes and perks, which can help you stand out even more!
We think you need these skills to ace Reception Supervisor Front Office · AC Hotel by Marriott Manchester Salford Quays
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about your passion for hospitality and how you connect with guests.
Tailor Your Application:Make sure to tailor your application to the Reception Supervisor role. Highlight your experience in a branded hotel environment and any specific skills that match what we’re looking for. It shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team!
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Know the Hotel Inside Out
Before your interview, make sure you research AC Hotel by Marriott Manchester Salford Quays thoroughly. Familiarise yourself with their services, facilities, and local attractions. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Reception Supervisor, you'll be dealing with guests daily. Prepare examples of how you've handled customer interactions in the past, especially in fast-paced environments. Highlight your ability to create a warm welcome and ensure guest satisfaction.
✨Flexibility is Key
Since the hotel operates 365 days a year, be ready to discuss your availability for various shifts. Emphasise your willingness to adapt to different schedules, especially during busy evenings and weekends, as this shows you're committed to the team's success.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the hotel's culture, training opportunities, or team dynamics. This demonstrates your enthusiasm for the position and helps you gauge if it's the right fit for you.
