At a Glance
- Tasks: Lead the Front Desk team and manage night operations with a focus on guest satisfaction.
- Company: Join the vibrant AC Hotel by Marriott in Manchester Salford Quays.
- Benefits: Enjoy competitive pay, discounts on stays, meals, and wellness activities.
- Other info: Flexible shifts and a supportive work environment await you!
- Why this job: Be part of a dynamic team and enhance your hospitality career with growth opportunities.
- Qualifications: Experience in hotel front office and strong communication skills required.
The predicted salary is between 28520 - 28520 £ per year.
£28,520.92 per annum / £13.71 per hour, 40 hours per week (5 days).
Do you have a strong background in a branded hotel working in a front of house or reception team? Can you deliver brand standards anytime of the day?
The Night Supervisor is responsible for the running of the Front Desk and will support the management team with Night Audit. With knowledge of the Hotel’s products and services, you can deal with all guest requests, including additional room amenities or delivering room service.
This role requires flexibility to adapt on shift and use initiative to prepare the hotel for the day ahead. Great communication skills and the ability to work as part of a team are essential.
In addition to competitive rates of pay, we also offer:
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
- Caring for your health and wellbeing, both in and outside of work.
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
- Supporting your hospitality career growth.
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Night Supervisor Front Office · AC Hotel by Marriott Manchester Salford Quays employer: Valor Hospitality Partners, LLC
AC Hotel by Marriott Manchester Salford Quays is an exceptional employer that prioritises the well-being and growth of its team members. With a vibrant work culture, competitive pay, and a range of benefits including discounted stays, wellness activities, and career development programmes, employees are supported both personally and professionally. The hotel's commitment to inclusivity and recognition of achievements makes it a rewarding place to build a hospitality career.
Contact Details:
Valor Hospitality Partners, LLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Supervisor Front Office · AC Hotel by Marriott Manchester Salford Quays
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at branded hotels. They might know about openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of the hotel’s products and services. Be ready to discuss how you can deliver brand standards and handle guest requests effectively.
✨Tip Number 3
Show off your flexibility and initiative during interviews. Share examples of how you've adapted to challenges in previous roles, especially in front office settings.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows your genuine interest in joining the AC Hotel team.
We think you need these skills to ace Night Supervisor Front Office · AC Hotel by Marriott Manchester Salford Quays
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your background in a branded hotel and any front office or reception experience you have. We want to see how you've delivered brand standards in the past, so don’t hold back!
Tailor Your Application:Take a moment to customise your application for the Night Supervisor role. Mention specific skills that match the job description, like your ability to handle guest requests and your flexibility during shifts. It shows us you’re serious about this position!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Know Your Hotel Inside Out
Before the interview, make sure you’re familiar with AC Hotel by Marriott's services and brand standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Flexibility
As a Night Supervisor, adaptability is key. Be ready to discuss examples from your past where you've had to think on your feet or adjust to unexpected situations. This will demonstrate your ability to handle the dynamic nature of hotel operations.
✨Highlight Your Team Spirit
Communication and teamwork are essential for this role. Prepare to share experiences where you’ve successfully collaborated with others, especially in high-pressure environments. This will illustrate your fit within their team-oriented culture.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions about the hotel's culture, team dynamics, or growth opportunities. This shows your enthusiasm and helps you gauge if the hotel is the right fit for you.
