At a Glance
- Tasks: Welcome guests and create unforgettable experiences at our luxury hotel.
- Company: Join Seaton House, the newest 5-star hotel in St Andrews.
- Benefits: Enjoy exclusive discounts, free meals, and wellness activities.
- Other info: Flexible shifts available, with opportunities for apprenticeships and career development.
- Why this job: Shape guest experiences and grow your hospitality career with us.
- Qualifications: Previous hotel experience and a passion for customer service.
The predicted salary is between 22000 - 26000 £ per year.
Fixed Term Contract Seaton House, the newest 5-star luxury hotel in St Andrews, is looking for Receptionists to join our front office team. This role offers the unique opportunity to shape the guest experience at one of Scotland’s most anticipated openings. First impressions are everything and you will set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check‑out experience, you’ll make sure they leave us happy too.
You will already have experience of working within a hotel environment (ideally 4 or 5 star) and be comfortable working in a fast paced role dealing with people on a daily basis. We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognised apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty, keeping you well‑fuelled
- Access to high‑street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
- Generous refer‑a‑friend bonuses, starting at £250
Caring for your health and wellbeing, both in and outside of work:
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
- Healthcare Cash Plan options, from just £5 per month
Supporting your hospitality career growth:
- Fully funded apprenticeship programmes
- Internal development programmes, designed to support you as you grow within your role
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated
Fancy joining our team? We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Receptionist - Seaton House FTC Front Office · Seaton House employer: Valor Hospitality Partners, LLC
Seaton House is an exceptional employer, offering a vibrant work culture in the heart of St Andrews, where you can play a pivotal role in creating memorable guest experiences at our luxurious 5-star hotel. With a commitment to employee growth through fully funded apprenticeships and internal development programmes, alongside generous benefits such as exclusive discounts, wellness activities, and a supportive environment, we ensure that our team members thrive both personally and professionally. Join us and be part of a dynamic team that values your contributions and celebrates your achievements.
Contact Details:
Valor Hospitality Partners, LLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Seaton House FTC Front Office · Seaton House
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with Seaton House's services, facilities, and local attractions. This way, when you chat with guests, you can provide them with all the info they need to have a fab stay.
✨Tip Number 2
Practice your warm welcome! First impressions matter, so think about how you’d greet guests. A friendly smile and a genuine tone can set the perfect vibe for their visit.
✨Tip Number 3
Be ready for anything! Working in a fast-paced environment means you’ll need to think on your feet. Brush up on your problem-solving skills and be prepared to handle guest queries with ease.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Seaton House. Don’t miss out on this opportunity!
We think you need these skills to ace Receptionist - Seaton House FTC Front Office · Seaton House
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness that reflects the welcoming atmosphere we aim for at Seaton House.
Tailor Your Experience:Make sure to highlight your previous experience in the hotel industry, especially if it’s in a 4 or 5-star environment. We’re looking for specific examples of how you’ve contributed to guest satisfaction and created memorable experiences.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Seaton House. We can’t wait to hear from you!
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Know the Hotel Inside Out
Before your interview, make sure you research Seaton House thoroughly. Familiarise yourself with its services, facilities, and the local area. This will not only help you answer questions confidently but also show your genuine interest in the role and the hotel.
✨Practice Your Warm Welcome
As a receptionist, first impressions are crucial. Practice delivering a warm and friendly greeting. You might even want to role-play with a friend to get comfortable with how you’ll welcome guests and handle their inquiries.
✨Showcase Your Flexibility
Since the role requires working various shifts, be prepared to discuss your availability openly. Highlight any previous experience you have with flexible working hours, as this will demonstrate your adaptability and commitment to the team.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, or what a typical day looks like at Seaton House. This shows that you’re engaged and serious about finding the right fit for both you and the hotel.
