At a Glance
- Tasks: Welcome guests and create unforgettable experiences at a luxury hotel.
- Company: Join the newest 5-star hotel in St Andrews, Seaton House.
- Benefits: Enjoy exclusive discounts, free meals, and wellness activities.
- Other info: Flexible shifts with opportunities for career growth and training.
- Why this job: Shape guest experiences and kickstart your hospitality career.
- Qualifications: Experience in a hotel environment, ideally 4 or 5 star.
The predicted salary is between 20000 - 25000 £ per year.
Seaton House, the newest 5-star luxury hotel in St Andrews, is looking for Receptionists to join our front office team. This role offers the unique opportunity to shape the guest experience at one of Scotland’s most anticipated openings. First impressions are everything and you will set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check‑out experience, you’ll make sure they leave us happy too.
You will already have experience of working within a hotel environment (ideally 4 or 5 star) and be comfortable working in a fast paced role dealing with people on a daily basis. We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognised apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty, keeping you well‑fuelled
- Access to high‑street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
- Generous refer‑a‑friend bonuses, starting at £250
Caring for your health and wellbeing, both in and outside of work:
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
- Healthcare Cash Plan options, from just £5 per month
Supporting your hospitality career growth:
- Fully funded apprenticeship programmes
- Internal development programmes, designed to support you as you grow within your role
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Receptionist - Seaton House FTC employer: Valor Hospitality Partners, LLC
Seaton House is an exceptional employer, offering a vibrant work culture in the heart of St Andrews, where you can play a pivotal role in creating memorable guest experiences at our luxurious 5-star hotel. With a commitment to employee growth through fully funded apprenticeships and internal development programmes, alongside competitive pay and generous benefits like exclusive discounts and wellness activities, we ensure that our team members feel valued and supported both personally and professionally.
Contact Details:
Valor Hospitality Partners, LLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Seaton House FTC
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with Seaton House's services, facilities, and local attractions. This way, when you walk into that interview, you can impress them with your knowledge and show you're genuinely excited about the role.
✨Tip Number 2
Practice your warm welcome! Since first impressions are key, rehearse how you'd greet guests and handle their queries. A friendly, confident approach will make you stand out as the perfect fit for the front office team.
✨Tip Number 3
Flexibility is your friend! Be ready to discuss your availability during the interview. Highlighting your willingness to work various shifts shows you're committed and ready to jump in whenever needed.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at Seaton House. Let's get you started on this exciting journey!
We think you need these skills to ace Receptionist - Seaton House FTC
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness that reflects the welcoming atmosphere we aim for at Seaton House.
Tailor Your Experience:Make sure to highlight your previous experience in the hotel industry, especially if it’s in a 4 or 5-star environment. We’re looking for candidates who can handle a fast-paced role, so share specific examples of how you've excelled in similar situations.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what makes you a great fit for our team. Avoid fluff and focus on what really matters!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better. Plus, it’s super easy!
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Know the Hotel Inside Out
Before your interview, make sure you research Seaton House thoroughly. Familiarise yourself with its services, facilities, and the local area. This will not only help you answer questions confidently but also show your genuine interest in the role and the hotel.
✨Showcase Your People Skills
As a receptionist, you'll be the first point of contact for guests. During the interview, highlight your experience in dealing with people, especially in a fast-paced environment. Share specific examples of how you've created positive experiences for customers in the past.
✨Demonstrate Flexibility
Since the role requires working various shifts, it's important to convey your flexibility. Be prepared to discuss your availability and willingness to adapt to the hotel's needs. This shows that you're ready to contribute to the team and meet guest demands.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the hotel's culture, training opportunities, and career growth. This not only demonstrates your enthusiasm but also helps you assess if Seaton House is the right fit for you.
