We are looking for a friendly, passionate and energetic Receptionist to join our team. First impressions are everything and you will set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and be able to offer information about hotel services, facilities and the local area. Anything to help make the guests visit that bit more special. You will be the face of our hotel, not just to guests staying on property but to guests visiting to use our restaurants, bars and meeting rooms. You must have a natural hospitality charm and a passion for service.
Responsibilities
Ideally you will have experience of working within a branded hotel environment but this isn’t essential and full training will be provided. We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training.
Benefits
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty, keeping you well-fuelled
- Access to high-street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
- Generous refer-a-friend bonuses, starting at £250
Health and wellbeing
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
- Healthcare Cash Plan options, from just £5 per month
Career growth
- Fully funded apprenticeship programmes
- Internal development programmes, designed to support you as you grow within your role
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Receptionist - HI Coventry Front Office · Holiday Inn Coventry employer: Valor Hospitality Partners, LLC
Contact Detail:
Valor Hospitality Partners, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - HI Coventry Front Office · Holiday Inn Coventry
✨Tip Number 1
First things first, make sure you know the hotel inside out! Familiarise yourself with the services, facilities, and local area. This way, when you walk into that interview, you can impress them with your knowledge and show you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your warm welcome! Since you'll be the face of the hotel, it’s crucial to nail that first impression. Try rehearsing a friendly greeting and some common questions you might get asked. We want you to shine and show off that natural hospitality charm!
✨Tip Number 3
Flexibility is key! Be open about your availability during the interview. They’re looking for people who can work various shifts, especially evenings and weekends. Show them you’re ready to jump in wherever needed, and you’ll stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits right there. Let’s get you on board and kickstart your career in hospitality!
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Show Your Hospitality Charm
As a Receptionist, your warm and friendly personality is key. Practice your greeting and ensure it feels genuine. Think about how you can make guests feel welcome right from the start.
✨Know the Hotel Inside Out
Familiarise yourself with the hotel’s services, facilities, and local attractions. Being able to answer questions confidently will impress the interviewers and show your enthusiasm for the role.
✨Demonstrate Flexibility
Since the role requires working various shifts, be prepared to discuss your availability. Highlight any previous experience where you adapted to changing schedules or worked in busy environments.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and career growth. This shows your interest in the position and helps you assess if it’s the right fit for you.