At a Glance
- Tasks: Be the friendly face of our hotel, welcoming guests and providing information.
- Company: Join Hilton Garden Inn Glasgow, part of a leading hotel group with 37 locations across the UK.
- Benefits: Enjoy exclusive discounts, free meals, wellness activities, and a supportive work environment.
- Why this job: Perfect for those who love hospitality and want to grow in a vibrant team culture.
- Qualifications: No experience needed; just bring your passion for service and a friendly attitude.
- Other info: Flexible shifts available, with opportunities for career training and development.
The predicted salary is between 18300 - 21700 £ per year.
Receptionist, £25,396.80 per annum (£12.21 per hour), 40 hours per week (5 days)
We are looking for a friendly, passionate and energetic Receptionist to join our team.
First impressions are everything and you will set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and be able to offer information about hotel services, facilities and the local area, anything to help make the guests visit that bit more special.
You will be the face of our hotel, not just to guests staying on property but to guests visiting to use our restaurants, bars and meeting rooms.
You must have a natural hospitality charm and a passion for service.
Ideally you will have experience of working within a branded hotel environment but this isn\’t essential and full training will be provided.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.
Competitive Pay and Benefits
Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well‑fueled.
- Access to high‑street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer‑a‑friend bonuses, starting at £250.
Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
Supporting your hospitality career growth
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
Fancy joining our team?
We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
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Receptionist - HGI Glasgow Front Office · Hilton Garden Inn Glasgow employer: Valor Hospitality Partners, LLC
Contact Detail:
Valor Hospitality Partners, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - HGI Glasgow Front Office · Hilton Garden Inn Glasgow
✨Tip Number 1
Familiarise yourself with the Hilton Garden Inn brand and its values. Understanding their commitment to hospitality will help you align your responses during the interview, showcasing that you share their passion for service.
✨Tip Number 2
Prepare to discuss your previous customer service experiences, even if they are not from a hotel environment. Highlighting your ability to create positive guest experiences can set you apart from other candidates.
✨Tip Number 3
Show your flexibility and willingness to work various shifts. Since the role requires adaptability, emphasising your availability for evenings and weekends can demonstrate your commitment to the team.
✨Tip Number 4
Research local attractions and services around Glasgow. Being knowledgeable about the area will not only impress your interviewers but also prepare you to assist guests effectively once you land the job.
We think you need these skills to ace Receptionist - HGI Glasgow Front Office · Hilton Garden Inn Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. Emphasise any previous roles where you interacted with guests, as this will show your suitability for the Receptionist position.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and your enthusiasm for the role at Hilton Garden Inn Glasgow. Mention specific aspects of the job description that resonate with you and how you can contribute to creating a warm atmosphere for guests.
Showcase Your Soft Skills: In your application, highlight your interpersonal skills, such as communication, friendliness, and problem-solving abilities. These are crucial for a Receptionist role, as you'll be the first point of contact for guests.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Show Your Hospitality Skills
As a Receptionist, your ability to create a warm and welcoming atmosphere is crucial. During the interview, share examples of how you've provided excellent customer service in the past, even if it's from a different role.
✨Know the Hotel and Local Area
Familiarise yourself with Hilton Garden Inn Glasgow and its services, as well as local attractions. This knowledge will help you answer questions confidently and show your enthusiasm for the role.
✨Demonstrate Flexibility
Since the role requires working various shifts, be prepared to discuss your availability. Highlight your willingness to adapt to different schedules, especially during busy periods like evenings and weekends.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This shows your interest in the position and helps you understand more about the team dynamics and growth opportunities within the hotel.