At a Glance
- Tasks: Be the friendly face of our hotel, welcoming guests and providing top-notch service.
- Company: Join the vibrant team at Crowne Plaza, Chester, where hospitality shines.
- Benefits: Enjoy discounted stays, free meals, and wellness activities to keep you thriving.
- Other info: Flexible shifts, career training, and recognition for your hard work await you.
- Why this job: Make a real impact on guests' experiences while developing your career in hospitality.
- Qualifications: A passion for service; experience in hospitality is a plus but not required.
The predicted salary is between 15862 - 15862 € per year.
Crowne Plaza, Chester is looking for a friendly, passionate and energetic Receptionist to join our team. First impressions are everything and you will set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and be able to offer information about hotel services, facilities and the local area. Anything to help make the guests visit that bit more special.
You will be the face of our hotel, not just to guests staying on property but to guests visiting to use our restaurants, bars and meeting rooms. You must have a natural hospitality charm and a passion for service. Ideally you will have experience of working within a branded hotel environment but this isn’t essential and full training will be provided.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training.
Benefits:- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well‑fuelled.
- Access to high‑street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer‑a‑friend bonuses, starting at £250.
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Receptionist Front Office · Crowne Plaza, Chester employer: Valor Hospitality Partners, LLC
Crowne Plaza, Chester is an exceptional employer that prioritises a warm and welcoming work environment, making it an ideal place for those passionate about hospitality. With flexible shift patterns, comprehensive training, and numerous employee benefits including discounted stays and wellness programmes, we are committed to supporting your career growth and wellbeing. Join us to be part of a team that values your contributions and celebrates your achievements.
Contact Detail:
Valor Hospitality Partners, LLC Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist Front Office · Crowne Plaza, Chester
✨Tip Number 1
Make sure to research Crowne Plaza and its values before your interview. Knowing about their commitment to hospitality will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your warm welcome! As a receptionist, first impressions are key. Think about how you would greet a guest and be ready to showcase your friendly personality during the interview.
✨Tip Number 3
Prepare some questions about the role and the hotel. This shows that you’re engaged and eager to learn more about how you can contribute to making guests' visits special.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and you can easily keep track of your progress. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Receptionist Front Office · Crowne Plaza, Chester
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and energetic personality shine through! We want to see that you have the natural hospitality charm we're looking for, so don’t be afraid to inject a bit of warmth into your words.
Tailor Your Application:Make sure to tailor your application to the role of Receptionist at Crowne Plaza. Highlight any relevant experience or skills that align with the job description, even if it’s from a different environment. We love seeing how your unique background can contribute to our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key skills and experiences stand out – we want to see what makes you a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, you’ll find all the information you need about the role and our amazing benefits right there!
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Show Your Hospitality Charm
As a Receptionist, your personality is key! Make sure to showcase your friendly and warm nature during the interview. Practice greeting the interviewer as if they were a guest, and be ready to share examples of how you've made someone's experience special in the past.
✨Know the Hotel Inside Out
Familiarise yourself with Crowne Plaza's services, facilities, and local attractions before the interview. This will not only impress your interviewers but also show your genuine interest in the role. Prepare a few questions about the hotel that you can ask at the end of the interview.
✨Flexibility is Key
Since the role requires working various shifts, be prepared to discuss your availability openly. Highlight your willingness to adapt to different schedules and your enthusiasm for being part of a busy environment, especially during evenings and weekends.
✨Emphasise Team Spirit
Crowne Plaza values teamwork, so be ready to talk about your experiences working in a team setting. Share stories that demonstrate your ability to collaborate effectively and support your colleagues, which is essential in a front office role.
