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- Tasks: Be the friendly face of our hotel, welcoming guests and providing information.
- Company: Join Crowne Plaza Leeds, a vibrant hotel with a focus on hospitality.
- Benefits: Enjoy competitive pay, exclusive discounts, free meals, and wellness activities.
- Why this job: Make a real impact on guests' experiences while growing your hospitality career.
- Qualifications: A passion for service; experience in hospitality is a plus but not required.
- Other info: Flexible shifts available, with opportunities for apprenticeships and career growth.
We are looking for a friendly, passionate and energetic Receptionist to join our team. First impressions are everything and you will set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and be able to offer information about hotel services, facilities and the local area. Anything to help make the guests visit that bit more special.
You will be the face of our hotel, not just to guests staying on property but to guests visiting to use our restaurants, bars and meeting rooms. You must have a natural hospitality charm and a passion for service. Ideally you will have experience of working within a branded hotel environment but this isn’t essential and full training will be provided.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty, keeping you well-fuelled
- Access to high-street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
- Generous refer-a-friend bonuses, starting at £250
Caring for your health and wellbeing, both in and outside of work:
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
- Healthcare Cash Plan options, from just £5 per month
Supporting your hospitality career growth:
- Fully funded apprenticeship programmes
- Internal development programmes, designed to support you as you grow within your role
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Receptionist - Crowne Plaza Leeds Front Office · Crowne Plaza Leeds employer: Valor Hospitality Partners, LLC
Contact Detail:
Valor Hospitality Partners, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Crowne Plaza Leeds Front Office · Crowne Plaza Leeds
✨Tip Number 1
First off, get to know the hotel inside out! Familiarise yourself with the services, facilities, and local area. When you walk into that interview, being able to chat confidently about what makes Crowne Plaza Leeds special will definitely impress.
✨Tip Number 2
Practice your warm welcome! Since first impressions are everything, think about how you’d greet a guest. A friendly smile and a genuine approach can set you apart from other candidates. We want to see that hospitality charm shine through!
✨Tip Number 3
Flexibility is key! Be ready to discuss your availability during the interview. Show us that you’re open to working various shifts, especially evenings and weekends. This flexibility can really boost your chances of landing the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info on our training programmes and perks, which can help you stand out even more in your interview.
We think you need these skills to ace Receptionist - Crowne Plaza Leeds Front Office · Crowne Plaza Leeds
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and energetic side. Remember, first impressions matter!
Tailor Your Application: Make sure to customise your application to highlight your passion for hospitality and any relevant experience. Even if you haven't worked in a hotel before, think about how your skills can translate into this role. We love seeing how you connect with our values!
Show Enthusiasm: Let us know why you’re excited about joining our team at Crowne Plaza Leeds! A little enthusiasm goes a long way, so share what makes you passionate about providing excellent service and creating memorable experiences for guests.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need about the role and our amazing perks. Don’t miss out on the opportunity to join our fantastic team!
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Show Your Hospitality Charm
As a Receptionist, your personality is key! Make sure to showcase your friendly and warm nature during the interview. Practice greeting the interviewer as if they were a guest, and be ready to share examples of how you've made someone's experience special in the past.
✨Know the Hotel Inside Out
Familiarise yourself with Crowne Plaza Leeds and its services before the interview. Be prepared to discuss what you know about the hotel, its facilities, and the local area. This shows your enthusiasm and readiness to provide guests with accurate information.
✨Flexibility is Key
Since the role requires working various shifts, be open about your availability. Highlight your flexibility and willingness to adapt to different schedules. This will demonstrate that you're a team player who can meet the demands of a busy hotel environment.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the team culture, training opportunities, or wellness activities mentioned in the job description. This not only shows your interest but also helps you gauge if the hotel is the right fit for you.
