Reception Supervisor

Reception Supervisor

Full-Time 27500 - 27500 £ / year (est.) No home office possible
Valor Hospitality Partners, LLC

At a Glance

  • Tasks: Welcome guests and ensure a smooth check-in and check-out experience.
  • Company: Join the AC Hotel by Marriott, a vibrant and welcoming environment.
  • Benefits: Earn £13.21 per hour, enjoy flexible shifts, and access great team member rates.
  • Other info: Opportunities for career training and nationally recognised apprenticeships available.
  • Why this job: Be the first impression for guests and make their stay unforgettable.
  • Qualifications: Experience in a hotel environment and a passion for customer service.

The predicted salary is between 27500 - 27500 £ per year.

First impressions are everything and you will set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check‑out experience, you’ll make sure they leave us happy too.

You will already have experience of working within a branded hotel environment and be comfortable working in a fast paced role dealing with people on a daily basis. We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally recognised apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.

In addition to competitive rates of pay, we also offer:

  • Valor team member rates at our UK hotels, with rooms from just £30

Reception Supervisor employer: Valor Hospitality Partners, LLC

At AC Hotel by Marriott Manchester Salford Quays, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued. With competitive pay, flexible shift patterns, and opportunities for career advancement through nationally recognised apprenticeships, we ensure that our employees can grow and thrive in their roles while enjoying unique benefits like discounted stays at our hotels. Join us to be part of a dynamic team dedicated to creating memorable experiences for our guests.
Valor Hospitality Partners, LLC

Contact Detail:

Valor Hospitality Partners, LLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reception Supervisor

✨Tip Number 1

Make sure you research the AC Hotel by Marriott before your interview. Knowing about their services and local attractions will help you answer questions confidently and show that you're genuinely interested in the role.

✨Tip Number 2

Practice your warm welcome! Since first impressions are key, rehearse how you would greet guests and handle common queries. This will help you feel more at ease during the interview and demonstrate your customer service skills.

✨Tip Number 3

Be ready to discuss your experience in fast-paced environments. Share specific examples of how you've successfully managed busy shifts or dealt with challenging situations in previous roles to highlight your adaptability.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re keen on joining the team at AC Hotel by Marriott.

We think you need these skills to ace Reception Supervisor

Customer Service Skills
Communication Skills
Problem-Solving Skills
Flexibility
Attention to Detail
Experience in a Branded Hotel Environment
Ability to Work in a Fast-Paced Environment
Teamwork
Time Management
Knowledge of Hotel Services and Facilities

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness that reflects the welcoming vibe we cherish at AC Hotel.

Tailor Your Experience: Make sure to highlight your experience in a branded hotel environment. We’re looking for someone who’s comfortable in a fast-paced role, so share specific examples of how you've handled busy situations or guest interactions in the past.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what makes you a great fit for the Reception Supervisor role. Avoid fluff and focus on what matters!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!

How to prepare for a job interview at Valor Hospitality Partners, LLC

✨Know the Hotel Inside Out

Before your interview, make sure you research AC Hotel by Marriott Manchester Salford Quays thoroughly. Familiarise yourself with their services, facilities, and local attractions. This will not only help you answer questions confidently but also show your genuine interest in the role.

✨Showcase Your People Skills

As a Reception Supervisor, you'll be dealing with guests daily. Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to ensure a guest's satisfaction – this will highlight your ability to create a warm welcome.

✨Flexibility is Key

Since the hotel operates 365 days a year, be ready to discuss your availability during the interview. Highlight your willingness to work various shifts, especially evenings and weekends. This shows that you're adaptable and ready to meet the hotel's needs.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like for a Reception Supervisor. This demonstrates your enthusiasm for the role and helps you gauge if it's the right fit for you.

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