Food and Beverage Assistant - Apprenticeship Restaurant · Dunluce Lodge in Portrush

Dunluce Lodge, our 5-star luxury resort in Portrush, is seeking a Food and Beverage Assistant - Apprenticeship to join the team in our fabulous Bar and Restaurant. This crucial role ensures that all guests have their every need catered for when dining and relaxing in our restaurant, bar, wine cellar or al fresco terrace. We are seeking dedicated and enthusiastic individuals to join our team. As a Food and Beverage Assistant, you'll be at the heart of our guest experience, delivering exceptional service and ensuring our guests have a memorable dining experience. Are you passionate about hospitality and customer service? Do you take pride in providing top-notch service with a smile? If so, we'd love to hear from you.

Key Responsibilities

• Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner
• Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards
• Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally
• Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management
• Assist in the coordination and execution of events and special functions
• Ensure all areas are well-stocked and presented impeccably at all times

Desired Skills and Experience

• Previous experience in a similar role within the hospitality industry is desirable but not mandatory
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks efficiently
• Strong attention to detail and a commitment to delivering high standards
• Flexible to work various shifts, including evenings, weekends, and holidays

Benefits

• Exclusive discounts for you, your friends and family
• Valor team member rates at our UK hotels, with rooms from just £30 B&B
• Discounted stays for friends and family
• 50% discount when dining in our restaurants and bars
• Free meals while on duty, keeping you well-fuelled
• Access to high-street discounts on a range of shops, experiences and more
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
• Generous refer-a-friend bonuses, starting at £250
• Caring for your health and wellbeing, both in and outside of work
• A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign
• Access to our Employee Assistance Programme, providing free confidential advice 24/7, for you and your family, supporting physical, mental and financial wellbeing
• Healthcare Cash Plan options, from just £5 per month
• Supporting your hospitality career growth
• Fully funded apprenticeship programmes
• Internal development programmes, designed to support you as you grow within your role
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.