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- Tasks: Assist guests with luggage and ensure a smooth night operation.
- Company: Join the Holiday Inn Southampton-Eastleigh team, part of a leading hotel group.
- Benefits: Enjoy competitive pay, exclusive discounts, free meals, and wellness options.
- Why this job: Perfect for night owls looking to make a difference in hospitality.
- Qualifications: No specific qualifications required, just a friendly attitude and willingness to learn.
- Other info: Flexible shifts available, with great opportunities for career growth.
The predicted salary is between 21316 - 29776 £ per year.
Overview
£25,396.80 per annum / £12.21 per hour, 40 hours per week (5 days). We are looking for a Night Porter to join our team.
Are you a night owl? Primarily you will be helping guests with their luggage and travel arrangements. You will also support the night operation to meet guest requests, including additional room amenities and serving food and beverages. The role requires you to work calmly under pressure, remain vigilant to keep the hotel safe, and use initiative to prepare the hotel for the day ahead.
Responsibilities
- Help guests with luggage and travel arrangements.
- Support the night operation to meet guest requests, including additional room amenities and serving food and beverages.
- Prepare the hotel for the day ahead and respond to needs during night shifts.
- Maintain a calm, vigilant approach to safety and security during your shift.
- Adapt on shift and be flexible to varying shift patterns and days.
Schedule & Flexibility
We are open 7 days a week, 365 days a year. Shifts and contracted hours can be discussed at interview. Availability to work evenings and weekends is common due to business patterns.
Benefits & Career Growth
- Competitive rates of pay.
- Exclusive discounts for you, your friends and family: Valor team member rates at UK hotels with rooms from £30 Bed and Breakfast; discounted stays for friends and family; 50% dining discount; free meals on duty; access to high-street discounts; Cycle To Work Scheme with up to 40% savings on bikes; generous refer-a-friend bonuses from £250.
- Healthcare and wellbeing options: Employee Assistance Programme (24/7), Healthcare Cash Plan options from £5 per month, wellness activities and campaigns.
- Fully funded apprenticeship programmes and internal development, plus monthly/annual team member service awards.
Equality & Inclusion
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
Across the UK, we operate 37 hotels across brands including Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development plans for 2025 and beyond.
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Night Porter - Holiday Inn Southampton-Eastleigh Front Office · Holiday Inn Southampton-Eastleigh employer: Valor Hospitality Partners, LLC
Contact Detail:
Valor Hospitality Partners, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter - Holiday Inn Southampton-Eastleigh Front Office · Holiday Inn Southampton-Eastleigh
✨Tip Number 1
Network like a pro! Chat with people in the hospitality industry, especially those who work at Holiday Inn or similar hotels. You never know who might have a lead on a Night Porter position or can put in a good word for you.
✨Tip Number 2
Be ready to showcase your skills during interviews. Think about examples where you've handled pressure or provided excellent customer service. We want to see how you can keep things calm and safe during those night shifts!
✨Tip Number 3
Flexibility is key! Make sure you're open to various shift patterns and show that you're willing to adapt. Highlighting your availability for evenings and weekends can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Holiday Inn Southampton-Eastleigh.
We think you need these skills to ace Night Porter - Holiday Inn Southampton-Eastleigh Front Office · Holiday Inn Southampton-Eastleigh
Some tips for your application 🫡
Show Your Night Owl Side: When writing your application, let us know why you're the perfect fit for a night shift role. Share any previous experience you have working nights or how you thrive in a calm, vigilant environment.
Highlight Your Guest Service Skills: Make sure to emphasise your ability to assist guests with their needs. Whether it's handling luggage or serving food and drinks, we want to see examples of how you've gone above and beyond for customers in the past.
Be Flexible and Adaptable: Since our shifts can vary, it’s important to show us that you’re flexible. Mention any experience you have with adapting to changing schedules or working under pressure, as this is key for a Night Porter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any updates regarding your application status.
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Night Porter entails. Familiarise yourself with the responsibilities like helping guests with luggage and serving food. This will show that you're genuinely interested in the position and ready to hit the ground running.
✨Showcase Your Calmness Under Pressure
Since the role requires you to remain calm and vigilant, think of examples from your past experiences where you've successfully managed stressful situations. Share these stories during the interview to demonstrate your ability to handle pressure effectively.
✨Flexibility is Key
The job involves varying shift patterns, so be prepared to discuss your availability openly. Highlight your willingness to adapt to different schedules, especially evenings and weekends, as this will align with the hotel's operational needs.
✨Ask Thoughtful Questions
Prepare some questions about the hotel’s operations or team dynamics. This not only shows your interest but also helps you gauge if the environment is the right fit for you. For instance, ask about how the team collaborates during busy nights or what support is available for new staff.