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- Tasks: Lead the night team, ensuring guest satisfaction and smooth operations.
- Company: Valor Hospitality, a people-first hotel group.
- Benefits: Full-time role, tips, employee discounts, health programme, and free parking.
- Why this job: Own the night and make a real impact in hospitality.
- Qualifications: Supervisory experience in hospitality and strong leadership skills.
- Other info: Join a supportive team with career development opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Own the night. Lead with confidence. Be the calm in the quiet hours. When the lights dim and the pace changes, our Night Manager steps up. We’re looking for an experienced and dependable Night Manager to take charge of the hotel during overnight hours — ensuring our guests feel safe, welcomed, and well looked after, and that our operation runs smoothly from dusk till dawn. This is a pivotal leadership role, ideal for someone who enjoys responsibility, works calmly under pressure, and takes pride in running a tight, well-organised shift.
At Valor Hospitality, we trust our leaders. You’ll be supported, empowered, and given the space to run your shift properly — while staying true to our people-first, Hotelitarian culture.
The role:
As Night Manager, you’ll be the senior leader on duty overnight, responsible for guest experience, team supervision, safety, and smooth handover into the morning operation. You’ll combine strong operational knowledge with a reassuring presence — handling anything the night brings with professionalism and care.
Key responsibilities include:
- Leading and supervising the night team, ensuring duties are completed to a high standard
- Managing guest check-ins and check-outs, providing a warm and professional welcome
- Handling guest queries, issues, and complaints promptly and confidently
- Ensuring full compliance with safety, security, and hotel procedures overnight
- Coordinating with other departments to support seamless service delivery
- Maintaining accurate night reports, occupancy records, and incident logs
- Supporting onboarding, training, and development of night team members
- Assisting with scheduling, performance feedback, and basic HR activity as required
What you’ll bring:
You’re an experienced hospitality professional with supervisory experience and a steady, solutions-focused approach. You’re comfortable taking ownership, making decisions, and leading a team — even when you’re the most senior person on site. You’ll also bring:
- Proven supervisory experience within a hotel or hospitality environment
- Strong leadership and team management skills
- Excellent guest service instincts and communication skills
- The ability to stay calm, organised, and decisive under pressure
- Experience with hotel systems (knowledge of PMS software is an advantage)
- Multilingual skills are highly desirable, but not essential
- Flexibility to work night shifts, including weekends and holidays
Why join us?
Because nights matter — and so do the people who run them. We offer:
- Full-time, permanent employment
- Additional pay through tips
- Employee discounts and discounted or free food
- Health & wellbeing programme
- Free on‑site parking
- A supportive team environment with opportunities to develop your career with Valor Hospitality
Schedule: Night shifts
Education: A-Level or equivalent (preferred)
Work location: In person
If you take pride in running a great overnight operation, enjoy leading with confidence, and want to be part of a hotel that genuinely values its people — we’d love to hear from you.
Night Manager Front Office · Holiday Inn Express Aberdeen Airport employer: Valor Hospitality Partners, LLC
Contact Detail:
Valor Hospitality Partners, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager Front Office · Holiday Inn Express Aberdeen Airport
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Valor Hospitality. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and guest service. We recommend role-playing with a friend to get comfortable with your responses and showcase your calm, organised approach.
✨Tip Number 3
Showcase your experience! When you get the chance to speak about your past roles, highlight specific examples where you led a team or handled a challenging situation. This will demonstrate your ability to take ownership and lead confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Valor Hospitality.
We think you need these skills to ace Night Manager Front Office · Holiday Inn Express Aberdeen Airport
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully managed teams in the past, especially in a hospitality setting. Share specific examples that demonstrate your ability to stay calm and organised under pressure.
Emphasise Guest Experience: Since guest satisfaction is key for us, don’t forget to mention your approach to providing excellent service. Talk about how you’ve handled guest queries or complaints in the past, and how you ensure everyone feels welcomed and safe during their stay.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Valor Hospitality!
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Know Your Night Operations
Familiarise yourself with the specific duties of a Night Manager. Understand the key responsibilities like guest check-ins, handling complaints, and ensuring safety protocols are followed. This knowledge will help you demonstrate your readiness to take charge during the interview.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight your ability to stay calm under pressure and how you’ve motivated your team during busy nights. This will show that you’re the dependable leader they need.
✨Emphasise Guest Service Excellence
Be ready to discuss your approach to guest service. Share specific instances where you went above and beyond to ensure a guest's comfort or resolved an issue effectively. This will illustrate your commitment to creating a welcoming environment, which is crucial for the role.
✨Understand Hotel Systems
Brush up on your knowledge of hotel management systems, especially PMS software. If you have experience with specific systems, mention them. Being tech-savvy can set you apart and show that you’re prepared to handle the operational side of the job smoothly.
