At a Glance
- Tasks: Lead the night team, manage guest requests, and ensure smooth operations.
- Company: Crowne Plaza, Chester - a vibrant hotel with a welcoming atmosphere.
- Benefits: Competitive pay, exclusive discounts, free meals, and wellness activities.
- Other info: Join a supportive team with opportunities for career development and recognition.
- Why this job: Perfect for night owls wanting to grow in hospitality while enjoying flexible shifts.
- Qualifications: Management experience in a hotel front office is preferred.
The predicted salary is between 30000 - 40000 € per year.
Crowne Plaza, Chester
Are you a Night Owl? Do you have experience of working at a management level in a branded hotel operation (ideally within a Front Office team)? As Night Manager you will lead the team as the Manager on Duty, making decisions and solving problems. Your role will include running night audit, health and safety checks and dealing with all guests' requests. Great communication skills are required as detailed handovers are necessary for the incoming shift and Duty Manager.
We are open 7 days a week, 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty, keeping you well-fuelled
- Access to high-street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
- Generous refer-a-friend bonuses, starting at £250
- Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
- Healthcare Cash Plan options, from just £5 per month
- Fully funded apprenticeship programmes
- Internal development programmes, designed to support you as you grow within your role
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated
Fancy joining our team? We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Night Manager Front Office · Crowne Plaza, Chester employer: Valor Hospitality Partners, LLC
Crowne Plaza, Chester is an exceptional employer that values its team members by offering competitive pay, flexible shift patterns, and a supportive work culture. With a strong focus on employee growth through fully funded apprenticeships and internal development programmes, staff are encouraged to thrive in their hospitality careers. Additionally, the hotel provides exclusive discounts, wellness activities, and a comprehensive Employee Assistance Programme, ensuring a rewarding and fulfilling work environment.
Contact Detail:
Valor Hospitality Partners, LLC Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Manager Front Office · Crowne Plaza, Chester
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Crowne Plaza or similar hotels. A friendly chat can lead to insider info about job openings and even a referral!
✨Tip Number 2
Show off your skills during the interview! Prepare examples of how you've handled guest requests or solved problems in previous roles. This will demonstrate your management experience and communication skills, which are key for the Night Manager position.
✨Tip Number 3
Flexibility is your friend! Be open about your availability for shifts and show that you can adapt to the busy evenings and weekends. This will make you a more attractive candidate for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details about our awesome perks and training opportunities there!
We think you need these skills to ace Night Manager Front Office · Crowne Plaza, Chester
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your management experience in a hotel setting, especially within a Front Office team. We want to see how you've led teams and handled guest requests, so don’t hold back!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and structure your thoughts well. We appreciate a tidy presentation that makes it easy for us to see your skills and experiences.
Tailor Your Application:Don’t just send the same application everywhere! Tailor your application to fit the Night Manager role at Crowne Plaza. Mention specific skills that relate to running night audits and health and safety checks.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for all the perks we offer, like discounts and wellness activities!
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Know Your Night Operations
Familiarise yourself with the specific duties of a Night Manager in a hotel setting. Understand the night audit process, health and safety checks, and how to handle guest requests effectively. This knowledge will show your potential employer that you're ready to take charge during those late hours.
✨Showcase Your Leadership Skills
As a Night Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your decision-making skills and how you can motivate others, especially during busy nights.
✨Communicate Clearly
Effective communication is key in this role. Practice how you would conduct detailed handovers and ensure smooth transitions between shifts. Be ready to discuss how you would keep the incoming Duty Manager informed about any ongoing issues or guest requests.
✨Flexibility is Key
Since the role requires working various shifts, be prepared to discuss your availability openly. Show that you're adaptable and willing to work evenings and weekends. This flexibility can set you apart from other candidates who may not be as open to varied schedules.
