At a Glance
- Tasks: Lead the night team, manage guest requests, and conduct health and safety checks.
- Company: Join Crowne Plaza, part of a growing hotel group with 37 locations across the UK.
- Benefits: Enjoy exclusive discounts, free meals, wellness activities, and a supportive work environment.
- Why this job: Perfect for night owls seeking flexible hours and career growth in hospitality.
- Qualifications: Experience in hotel management, especially in Front Office, is preferred.
- Other info: We celebrate diversity and welcome applications from all backgrounds.
The predicted salary is between 22700 - 32000 £ per year.
£28,364.00 per annum /£13.64 per hour, 40 hours per week
Are you a Night Owl?
Do you have experience of working at a management levelin a branded hotel operation (ideallywithin a Front Office team)?
As Night Manager you will lead the team as the Manager on Duty, making decisions and solving problems. Your role will include running night audit, health and safety checks and dealing all guests requests.
Great communication skills are required as detailed handovers are required for the incoming shift and Duty Manager.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.
In addition to competitive rates of pay, we also offer:
Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed andBreakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
Supporting your hospitality career growth
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
Fancy joining our team?
We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
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Night Manager - Crowne Plaza, Chester Front Office · Crowne Plaza, Chester employer: Valor Hospitality Partners, LLC
Contact Detail:
Valor Hospitality Partners, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager - Crowne Plaza, Chester Front Office · Crowne Plaza, Chester
✨Tip Number 1
Familiarise yourself with the Crowne Plaza brand and its values. Understanding their commitment to guest satisfaction and team collaboration will help you align your responses during the interview, showcasing that you're a perfect fit for their culture.
✨Tip Number 2
Highlight your experience in managing a front office team, especially during night shifts. Be prepared to discuss specific scenarios where you've successfully handled guest requests or resolved issues, as this will demonstrate your capability to lead effectively in a Night Manager role.
✨Tip Number 3
Showcase your flexibility and willingness to work varied shifts. Since the role requires adaptability, emphasising your availability and past experiences in similar environments can set you apart from other candidates.
✨Tip Number 4
Prepare questions about the training and development opportunities available at Crowne Plaza. This not only shows your interest in career growth but also aligns with their commitment to supporting employees' professional journeys.
We think you need these skills to ace Night Manager - Crowne Plaza, Chester Front Office · Crowne Plaza, Chester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hotel management, particularly within a Front Office team. Emphasise any leadership roles and specific achievements that demonstrate your ability to manage night operations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your suitability for the Night Manager role. Mention your experience with night audits, health and safety checks, and your strong communication skills.
Highlight Flexibility: Since the role requires flexibility in working hours, make sure to mention your availability and willingness to work various shifts, including evenings and weekends. This shows you are adaptable and ready to meet the demands of the job.
Showcase Your Problem-Solving Skills: In your application, provide examples of how you've successfully handled guest requests or resolved issues in previous roles. This will demonstrate your capability to make decisions and solve problems effectively as a Night Manager.
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Showcase Your Management Experience
Make sure to highlight your previous management experience in a hotel setting, especially within a Front Office team. Be prepared to discuss specific situations where you successfully led a team or resolved conflicts.
✨Demonstrate Problem-Solving Skills
As a Night Manager, you'll need to make quick decisions. Prepare examples of past challenges you've faced and how you approached solving them. This will show your ability to handle the responsibilities of the role.
✨Emphasise Communication Skills
Effective communication is key for this position. Be ready to explain how you ensure clear handovers and maintain open lines of communication with your team. Consider sharing a time when good communication made a difference in your work.
✨Express Flexibility and Availability
Since the role requires working various shifts, it's important to convey your flexibility. Discuss your willingness to adapt to different schedules and how you manage work-life balance, especially during busy periods.