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- Tasks: Welcome guests with a warm smile and ensure their stay is unforgettable.
- Company: Join the vibrant AC Hotel by Marriott Manchester Salford Quays.
- Benefits: Enjoy competitive pay, discounts, free meals, and wellness activities.
- Other info: Flexible shifts, career training, and opportunities for growth await you.
- Why this job: Be the first impression that makes every guest's visit special.
- Qualifications: Experience in a hotel environment and a passion for customer service.
The predicted salary is between 27600 - 27600 £ per year.
First impressions are everything and you will set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check‑out experience, you’ll make sure they leave us happy too.
You will already have experience of working within a branded hotel environment and be comfortable working in a fast paced role dealing with people on a daily basis. We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognised apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.
In addition to competitive rates of pay, we also offer:
- Valor team member rates at our UK hotels, with rooms from just £30 Bed & Breakfast
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty, keeping you well‑fuelled
- Access to high‑street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
- Generous refer‑a‑friend bonuses, starting at £250
- Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
- Healthcare Cash Plan options, from just £5 per month
- Supporting your hospitality career growth
- Fully funded apprenticeship programmes
- Internal development programmes, designed to support you as you grow within your role
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Reception Supervisor in Manchester employer: Valor Hospitality Partners, LLC
Contact Detail:
Valor Hospitality Partners, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Supervisor in Manchester
✨Tip Number 1
Make sure to research the AC Hotel by Marriott Manchester Salford Quays before your interview. Knowing about their services and local attractions will help you impress them with your knowledge and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your warm welcome! Since first impressions are key, rehearse how you would greet guests and handle common questions. This will help you feel more confident and ready to shine during your interview.
✨Tip Number 3
Be flexible with your availability. The job requires working various shifts, so showing that you're open to different hours can make you a more attractive candidate. Plus, it shows you're ready to jump in when needed!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can explore all the perks and training opportunities we offer while you're at it!
We think you need these skills to ace Reception Supervisor in Manchester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness that reflects the welcoming vibe we aim for at AC Hotel.
Tailor Your Experience: Make sure to highlight your experience in a branded hotel environment. We’re looking for someone who’s comfortable in a fast-paced role, so share specific examples of how you've handled busy situations or guest interactions in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Know the Hotel Inside Out
Before your interview, make sure you research AC Hotel by Marriott Manchester Salford Quays thoroughly. Familiarise yourself with their services, facilities, and local attractions. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Reception Supervisor, you'll be dealing with guests daily. Prepare examples of how you've provided excellent customer service in previous roles. Think about times when you went above and beyond to ensure a guest's satisfaction – these stories will resonate well during the interview.
✨Flexibility is Key
Since the hotel operates 365 days a year, be ready to discuss your availability and flexibility regarding shifts. Highlight your willingness to work evenings and weekends, as this shows you're committed to meeting the hotel's needs and can adapt to a fast-paced environment.
✨Emphasise Career Growth Opportunities
AC Hotel offers various training and development programmes. Express your enthusiasm for career advancement and mention any specific areas you'd like to develop in. This demonstrates that you're not just looking for a job, but a long-term career in hospitality.