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- Tasks: Lead and inspire hotel teams to deliver exceptional guest experiences and drive commercial success.
- Company: Join the DoubleTree by Hilton Manchester, a leader in hospitality.
- Benefits: Enjoy discounted stays, free meals, wellness activities, and career growth opportunities.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Proven hotel management experience and strong leadership abilities required.
- Other info: Be part of a growing team with ambitious plans for the future.
The predicted salary is between 36000 - 60000 £ per year.
Do you obsess about the detail? Do you consistently strive for excellence? Do you have sound financial acumen? Then let's talk. Doubletree by Hilton Manchester is looking for an experienced Hotel Operations Manager to lead, inspire and motivate the operational teams in our hotel to deliver exceptional customer service and drive commercial results.
As our Hotel Operations Manager, you will be working closely with the General Manager to drive excellence throughout the hotel. Ensuring seamless guest experiences throughout and upholding brand standards will be at the heart of your day-to-day activities. By collaborating with your department heads, you will maximise commercial results, maintain a safe and secure environment for our guests and team, and enhance employee engagement.
Requirements:
- Proven experience in hotel management, with a track record of success in delivering exceptional guest service.
- Strong leadership skills with the ability to motivate and empower team members.
- Excellent communication, interpersonal, and problem-solving abilities.
- In-depth understanding of hotel operations and guest satisfaction.
- A passion for hospitality and a relentless commitment to excellence.
Benefits:
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
- Caring for your health and wellbeing, both in and outside of work.
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
Fancy joining our team? Click Apply Now.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Operations Manager Administration · DoubleTree by Hilton Manchester - Piccadilly employer: Valor Hospitality Partners, LLC
Contact Detail:
Valor Hospitality Partners, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager Administration · DoubleTree by Hilton Manchester - Piccadilly
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at DoubleTree by Hilton. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching the hotel’s values and recent news. Show us that you’re not just passionate about hospitality but also about what makes DoubleTree unique!
✨Tip Number 3
Practice your leadership stories! We want to hear how you've inspired teams and tackled challenges. Use specific examples to demonstrate your skills and commitment to excellence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at DoubleTree.
We think you need these skills to ace Operations Manager Administration · DoubleTree by Hilton Manchester - Piccadilly
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering exceptional guest experiences.
Highlight Your Leadership Skills: Make sure to emphasise your leadership experience in your application. We’re looking for someone who can inspire and motivate teams, so share examples of how you've successfully led teams in the past.
Be Detail-Oriented: Since we obsess about the details, ensure your application is free from typos and errors. A polished application reflects your commitment to excellence, which is exactly what we value at DoubleTree by Hilton.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of hotel operations and guest satisfaction. Familiarise yourself with DoubleTree by Hilton's brand standards and recent achievements. This will show that you're genuinely interested in the role and the company.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated team members or resolved conflicts. This will demonstrate your strong leadership skills and ability to inspire others, which is crucial for the Operations Manager role.
✨Communicate Effectively
Practice your communication skills before the interview. Be ready to articulate your thoughts clearly and concisely. Remember, excellent communication is key in hospitality, so showcase your interpersonal abilities during the conversation.
✨Emphasise Your Passion for Hospitality
During the interview, let your passion for the hospitality industry shine through. Share stories that highlight your commitment to delivering exceptional guest service and your relentless pursuit of excellence. This will resonate well with the interviewers and align with their values.
