At a Glance
- Tasks: Lead the Front Desk team and ensure exceptional guest experiences during night shifts.
- Company: Join Holiday Inn High Wycombe, part of a growing hotel group with 37 locations across the UK.
- Benefits: Enjoy competitive pay, exclusive discounts, free meals, and wellness activities.
- Why this job: Make a real impact in hospitality while developing your career in a supportive environment.
- Qualifications: Experience in hotel front office roles and strong communication skills are essential.
- Other info: Opportunities for career growth with fully funded apprenticeships and internal development programmes.
The predicted salary is between 26811 - 30000 £ per year.
£26,811.20 Per Annum / £12.98 Per Hour, 40 Hours per week.
Do you have a strong background in a branded hotel working in a front of house or reception team? Can you deliver brand standards anytime of the day?
The Night Supervisor is responsible for the running of the Front Desk and will support the management team with Night Audit. With knowledge of the Hotel’s products and services, you can deal with all guest requests. This may include additional room amenities or delivering room service.
This role requires flexibility to adapt on shift and use initiative to prepare the hotel for the day ahead. Great communication skills and the ability to work as part of a team are essential.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family.
- Valor team member rates at our UK hotels, with rooms from just £30 Bed & Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
- Caring for your health and wellbeing, both in and outside of work.
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
- Supporting your hospitality career growth.
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Night Supervisor Front Office · Holiday Inn High Wycombe in London employer: Valor Hospitality Partners, LLC
Contact Detail:
Valor Hospitality Partners, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Supervisor Front Office · Holiday Inn High Wycombe in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at branded hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories that highlight your experience and how you’ve handled guest requests or team challenges.
✨Tip Number 3
Be flexible and ready to adapt! The night supervisor role requires quick thinking and initiative. Prepare yourself to discuss how you've successfully managed unexpected situations in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities with us, making it easier to land that dream job in hospitality.
We think you need these skills to ace Night Supervisor Front Office · Holiday Inn High Wycombe in London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your background in a branded hotel, especially any front office or reception roles. We want to see how your experience aligns with the Night Supervisor position, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention your knowledge of hotel products and services, and how you can handle guest requests like a pro. This shows us you’re genuinely interested!
Communicate Clearly: Great communication skills are key for this role, so make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it makes the whole process smoother for both of us!
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Know Your Hotel Inside Out
Before the interview, make sure you’re familiar with Holiday Inn's brand standards and services. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Flexibility
As a Night Supervisor, adaptability is key. Be ready to discuss examples from your past where you've had to think on your feet or adjust to unexpected situations. This will demonstrate your ability to handle the dynamic nature of hotel operations.
✨Highlight Your Team Spirit
Communication and teamwork are essential in this role. Prepare to share experiences where you’ve successfully collaborated with others, especially in high-pressure situations. This will illustrate your fit within their team-oriented culture.
✨Prepare for Guest Interaction Scenarios
Expect questions about how you would handle specific guest requests or complaints. Think through some scenarios beforehand and be ready to explain your approach to ensuring guest satisfaction while maintaining brand standards.
