At a Glance
- Tasks: Lead the Front Desk team and manage night operations at a vibrant hotel.
- Company: Crowne Plaza Stratford Upon Avon, a renowned branded hotel.
- Benefits: Competitive pay, discounted stays, free meals, and wellness activities.
- Other info: Flexible shifts and a supportive work environment focused on wellbeing.
- Why this job: Join a dynamic team and enhance your hospitality career with growth opportunities.
- Qualifications: Experience in front of house roles and strong communication skills.
The predicted salary is between 27800 - 27800 £ per year.
Crowne Plaza Stratford Upon Avon – £13.46 per hour, 40 hours per week (5 days).
Do you have a strong background in a branded hotel working in the front of house or reception team? Can you deliver brand standards any time of the day?
The Night Supervisor is responsible for the running of the Front Desk and will support the management team with Night Audit. With knowledge of the Hotel’s products and services you can deal with all guest’s requests. This may include additional room amenities or delivering room service.
This role requires flexibility to adapt to shifts and use initiative to prepare the hotel for the day ahead. Great communication skills and the ability to work as part of a team is essential.
In addition to competitive rates of pay, we also offer:
- Valor team member rates at our UK hotels, with rooms from just £30 Bed&Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well‑fueled.
- Access to high‑street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer‑a‑friend bonuses, starting at £250.
- Caring for your health and wellbeing, both in and outside of work.
- A calendar of wellness activities – from healthy lunches to wellness walks and pay‑day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
- Supporting your hospitality career growth.
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Night Supervisor Front Office · Crowne Plaza Stratford Upon Avon in London employer: Valor Hospitality Partners, LLC
At Crowne Plaza Stratford Upon Avon, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and communication. Our commitment to employee growth is evident through fully funded apprenticeship programmes and internal development opportunities, ensuring you can advance your hospitality career while enjoying competitive pay and a range of generous benefits, including discounted stays and wellness activities. Join us in a supportive environment where your achievements are recognised and celebrated.
Contact Details:
Valor Hospitality Partners, LLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Supervisor Front Office · Crowne Plaza Stratford Upon Avon in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Crowne Plaza or similar hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality during interviews! The Night Supervisor role is all about communication and teamwork, so let your passion for hospitality shine through. Share stories that highlight your experience and how you handle guest requests.
✨Tip Number 3
Be flexible with your availability. Since this role involves night shifts, showing that you're adaptable and ready to jump in when needed can set you apart from other candidates. It’s all about being a team player!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for us to connect.
We think you need these skills to ace Night Supervisor Front Office · Crowne Plaza Stratford Upon Avon in London
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your background in the hotel industry, especially any front of house or reception roles. We want to see how your experience aligns with our brand standards and how you can deliver exceptional service.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and qualities we’re looking for in a Night Supervisor. This shows us you’re genuinely interested in the role.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to include all relevant information without rambling on!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our amazing benefits there!
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Know Your Stuff
Before the interview, make sure you’re familiar with Crowne Plaza's brand standards and services. Brush up on their offerings and think about how your previous experience in front office roles can align with their expectations.
✨Showcase Your Flexibility
As a Night Supervisor, adaptability is key. Be ready to discuss examples from your past where you’ve successfully handled unexpected situations or shifts in responsibilities. This will demonstrate your initiative and readiness for the role.
✨Communicate Clearly
Great communication skills are essential for this position. Practice articulating your thoughts clearly and confidently. You might even want to prepare answers to common questions about handling guest requests or team dynamics.
✨Highlight Teamwork
Since the role involves working closely with a team, be prepared to share experiences that showcase your ability to collaborate effectively. Think of specific instances where you contributed to a positive team environment or helped resolve conflicts.
