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- Tasks: Lead the front office team to deliver exceptional guest experiences and drive hotel standards.
- Company: Join Holiday Inn High Wycombe, part of a growing hospitality brand with 37 hotels across the UK.
- Benefits: Enjoy competitive pay, exclusive discounts, free meals, and wellness activities.
- Why this job: Be part of a dynamic team and grow your career in hospitality with training and development opportunities.
- Qualifications: Proven leadership skills and a passion for guest satisfaction.
- Other info: Flexible shifts available, with recognition for your achievements through awards and bonuses.
The predicted salary is between 29000 - 41000 £ per year.
We are looking for a Front Office Manager with a proven track record of driving standards and delivering an exceptional guest experience. The successful candidate will lead with purpose and vision using their commercial expertise to drive standards in the hotel. You need to be innovative and reactive to your response to a range of situations.
Monitoring guest satisfaction and setting departmental targets and objectives will be high on the agenda. The Front Office Manager will be responsible for the front office team. Building a high performing team across the division is what success looks like.
We are open 7 days a week, 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty, keeping you well-fuelled
- Access to high-street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
- Generous refer-a-friend bonuses, starting at £250
- Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
- Healthcare Cash Plan options, from just £5 per month
- Supporting your hospitality career growth
- Fully funded apprenticeship programmes
- Internal development programmes, designed to support you as you grow within your role
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Front Office Manager Front Office · Holiday Inn High Wycombe in London employer: Valor Hospitality Partners, LLC
Contact Detail:
Valor Hospitality Partners, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Manager Front Office · Holiday Inn High Wycombe in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Holiday Inn. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching the hotel’s values and recent news. Show us you’re genuinely interested in being part of the team and how you can contribute to delivering that exceptional guest experience they’re after.
✨Tip Number 3
Practice common interview questions, but don’t just memorise answers. We want to see your personality shine through! Think about how your past experiences can relate to the role of Front Office Manager.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re keen and ready to jump into the action at Holiday Inn High Wycombe.
We think you need these skills to ace Front Office Manager Front Office · Holiday Inn High Wycombe in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences have shaped your desire to create exceptional guest experiences. Share specific examples that highlight your passion!
Tailor Your Application: Make sure to customise your CV and cover letter for the Front Office Manager role. Highlight your relevant skills and experiences that align with our job description. We appreciate when candidates take the time to connect their background to what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications quickly, so make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Know Your Stuff
Before the interview, make sure you’re familiar with the Holiday Inn brand and its values. Research their approach to guest satisfaction and think about how your experience aligns with their standards. This will show that you’re genuinely interested in the role and the company.
✨Showcase Your Leadership Skills
As a Front Office Manager, you’ll need to lead a team effectively. Prepare examples of how you’ve successfully managed teams in the past, focusing on how you’ve driven performance and improved guest experiences. Be ready to discuss specific situations where you’ve had to innovate or react quickly.
✨Be Flexible and Open-Minded
Since the role requires working various shifts, demonstrate your flexibility during the interview. Talk about your availability and willingness to adapt to different schedules. This shows that you’re committed to being a team player and can handle the demands of the job.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
