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- Tasks: Lead the Food and Beverage team to enhance guest experiences and ensure top-notch service.
- Company: Dynamic hospitality management company based in Liverpool.
- Benefits: Competitive pay, great benefits, and exciting career growth opportunities.
- Why this job: Join a vibrant team and make a real difference in guest satisfaction.
- Qualifications: Strong leadership and customer service skills with hotel operations experience.
- Other info: Perfect for those passionate about hospitality and team success.
The predicted salary is between 36000 - 60000 £ per year.
A hospitality management company in Liverpool is seeking a Senior Guest Services Manager to lead the Food and Beverage team. The ideal candidate will have strong leadership and customer service skills, along with prior experience in hotel operations.
Responsibilities include:
- Overseeing team performance
- Ensuring compliance with brand standards
- Enhancing guest experiences
This role offers competitive pay, benefits, and opportunities for career growth.
Senior Guest Services Lead - F&B, Airport Hotel in Liverpool employer: Valor Hospitality Partners, LLC
Contact Detail:
Valor Hospitality Partners, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Guest Services Lead - F&B, Airport Hotel in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work in or know about airport hotels. A friendly chat can lead to insider info on job openings and even referrals.
✨Tip Number 2
Showcase your leadership skills! During interviews, share specific examples of how you've successfully led teams in the past. We want to hear about those moments when you turned challenges into opportunities for growth.
✨Tip Number 3
Research the company culture! Before your interview, dive into the hospitality management company's values and mission. This way, you can tailor your responses to show how you align with their brand standards and enhance guest experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else. Don’t miss out!
We think you need these skills to ace Senior Guest Services Lead - F&B, Airport Hotel in Liverpool
Some tips for your application 🫡
Show Off Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully managed teams in the past and how you can bring that expertise to our Food and Beverage team.
Customer Service is Key: Don’t forget to emphasise your customer service skills! Share specific examples of how you've enhanced guest experiences in previous roles. This will show us that you understand the importance of putting guests first.
Tailor Your Application: Make your application stand out by tailoring it to our job description. Use keywords from the posting to demonstrate that you’re a perfect fit for the Senior Guest Services Lead role. We love seeing candidates who take the time to connect their experience with our needs.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates about your application status!
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Know Your Stuff
Make sure you’re well-versed in the hospitality industry, especially in food and beverage operations. Brush up on the latest trends and standards in hotel management, as this will show your passion and commitment to the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific challenges you faced and how you motivated your team to overcome them. This will demonstrate your capability to lead the Food and Beverage team effectively.
✨Customer Service is Key
Be ready to discuss your approach to enhancing guest experiences. Share stories that highlight your customer service skills and how you’ve gone above and beyond to ensure guest satisfaction. This is crucial for the role!
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s brand standards and expectations for the Senior Guest Services Lead. This shows your genuine interest in the position and helps you understand how you can contribute to their success.
