Revenue Manager Revenue Office · Hampton by Hilton Liverpool John Lennon Airport

Hampton by Hilton Liverpool John Lennon Airport offers a salary of £40,000 per annum / £19.23 per hour, with 40 hours per week across 5 days. We have a fantastic opportunity for an experienced Revenue Manager to join the team.

The Role

As Revenue Manager, you’ll be a passionate leader with the ability to inspire, motivate, and support your team in order to exceed your commercial goals. You’ll have high standards when it comes to guest experience, understand brand standards, and take ownership and pride in your work.

What'll make you a great fit for us?

• RGI.
• Beating the competitors.
• Driving revenue.
• Forecasting accurately.

If you’ve built a career as a Revenue Manager who considers themselves to be someone driven by exceptional commerciality, detail, and standards, you’ll be a great fit here at Valor.

To be successful as a Revenue Manager within our team, it’s essential you have experience in achieving revenue budgets across rooms, groups, and meetings & events. You’ll be an exceptional problem solver who is brilliant at communicating; someone who brings inspiration, enthusiasm, and a dynamic approach to all that you do. This role is right for you if you’re innovative, have high expectations of yourself and others, and have proven experience in leading and motivating a revenue team. You’ll demonstrate your passion by bringing new ideas to the table, delivering on your promises, and inspiring those around you.

What you'll be doing as Revenue Manager:

• Driving market share and revenue performance by managing inventory combined with setting the pricing and selling strategies for all market segments across various distribution channels.
• Carrying out analysis of the business as required, including pick-up and lead times, refused and denied business, sources of business, trends and patterns in market segmentation, as well as understanding the competitor landscape and wider market trends, to ensure pricing strategies reflect changing (actual or anticipated) market demand.
• Working with Sales and Marketing to devise promotions to generate business at key times in accordance with demand levels.
• Collaborating with Sales and Marketing to ensure website content is optimised to increase conversion.
• Participating in the annual budgeting and planning process for the hotel’s revenue lines and input into the Sales and Marketing plan and the RFP processes.
• Producing and updating forecasts for rooms and groups, meetings & events.
• Communicating revenue strategies to all departments within the hotel and driving an understanding of the Revenue KPIs within the Revenue, Sales, and Reception teams so all team members are focused on these key metrics.
• Ensuring consistent delivery of superior customer service through the Customer Service Programmes, Venue Verdict, and BDRC, where applicable.

Requirements:

• Proven experience in Revenue management, with a track record of success in delivering exceptional results.
• Strong leadership skills with the ability to motivate and empower team members.
• Excellent communication, interpersonal, and problem-solving abilities.
• A passion for hospitality and a relentless commitment to excellence.

Benefits:

• Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty, keeping you well-fuelled.
• Access to high-street discounts on a range of shops, experiences, and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer-a-friend bonuses, starting at £250.

Caring for your health and wellbeing, both in and outside of work:

• A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental, and financial wellbeing.
• Healthcare Cash Plan options, from just £5 per month.

Supporting your hospitality career growth:

• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.